Facilities Director - Maintenance and Housekeeping

We are especially interested in professionals with 3–5 years of maintenance and housekeeping experience, as well as a strong background in contracted services, construction/repair quoting, and continuous improvement.

The ideal candidate will have hands-on maintenance and housekeeping experience to support our commitment to safe, efficient, and responsive facility operations.

The Facilities Director will supervise the delivery of maintenance services by the home’s assigned maintenance employees. They will serve as the primary contact for all outsourced maintenance providers and will be responsible for tracking all work in the CMMS. They will also act as the direct liaison with the Canadian Facilities SME group and provide support to Operations and Maintenance Accounts. In addition, they will oversee the housekeeping team and conduct audits to ensure high-quality outcomes.

The successful candidate will be able to motivate teams and drive strong performance results.

Job Responsibilities

• Comply with established home policies, practices, and standards regarding resident safety and Occupational Health & Safety.
• To adhere to Home and departmental policies and procedures.
• To appraise employees, report their effectiveness
• To understand and respect the responsibilities of associates in the Home and to support them wherever possible in the achievement of their objectives.
• To supervise workers involved in maintenance and housekeeping
• To assign maintenance personnel to specific jobs and spot-check work to ensure adherence to required standards of safety and building regulations.
• To conduct the orientation of new departmental staff to familiarize them with their position requirements.
• To ensure the continuity of the Management System.
• To maintain the departmental Quality Assurance program.
• To ensure that staffing patterns are maintained which are in accordance with the functional needs of the department.
• To develop and maintain an effective working relationship with departmental staff and other home employees and to keep them informed of any changes and developments which may affect them.
• To assist with the development and maintenance of a departmental orientation program and on-going educational programs for maintenance staff members.
• To participate in Home, Community and District committees as assigned.
• To complete monthly, annual, and other operational reports and submit these to the Client and District Managers.
• To ensure that confidentiality is maintained.
• To Conduct Fire and Safety Drills as required by regulation.

Qualifications

• Post-Secondary Graduate of a Canadian recognized Facilities Management Program such as: Certified Engineering Technologist, Building Environmental Systems Operator Class one or two, Recognized and Valid Journeyman Electricians Certificate. 
• Commensurate Experience and Education may be considered.
• Current or Expired Part one and Two Health and Safety Certification for the Province of Ontario.
• Will Possess an IFMA Facilities Management Professional Designation (FMP) or Certified Facility Manager (CMP)
• Ability to engage respectfully with residents and families and demonstrate cultural understanding and living preferences

Experience

• 3-5 Years of maintenance experience in healthcare or residential environment.
• Experience in managing a housekeeping team
• Experience in Purchasing Contracted services and quoting for construction and repair services.

Skills Required

• Familiarity with planning maintenance and activities to meet regulatory compliance in the management of a Canadian Facilities Maintenance Program
• Familiarity with the Canadian Standards Association Codes
• Previous Experience using a Computerized Maintenance Management Program
• Must possess effective verbal and written communication skills to assist in employee orientation program, employee selection, employee performance appraisal, etc.
• The physical ability to lift and move heavy objects and equipment and to stand and walk most of the working day.
• Financial Acumen for planning and use of budgetary software and presenting analysis on budgetary outcomes.