inside sales representative.

Job Title: Inside Sales and Customer Service Representative
Job Location: LaSalle

Summary Description

A major multinational company specializing in the distribution of high-performance industrial products is seeking a dynamic professional to fill a permanent position as an Inside Sales and Customer Service Representative in LaSalle.
In this crucial role, you will act as the central pivot between our global manufacturing plants, our outside sales team, and our major industrial clientele. If you are looking for a stable work environment free from micromanagement—where your mathematical rigor and strong organizational skills will be truly valued—this Inside Sales and Customer Service Representative position in LaSalle is the ideal opportunity to propel your career forward.

Advantages
* Competitive annual salary between $60,000 and $70,000, depending on experience, with flexibility for senior profiles.
* Comprehensive group insurance plan, 100% employer-paid after a 3-month period.
* 2 to 3 weeks of standard vacation, open to negotiation based on your professional background.
* 12 paid holidays per year to enjoy quality time with your loved ones.

* A complete 1-month training program, including personalized technical learning alongside expert engineers.
* Continuous learning opportunities through task enrichment and active participation in implementing next-generation technological tools (M3 ERP and CRM).
* Collaborative, spacious, and modern work environment located in LaSalle, in the West Island/Southwest area of Montreal.

Responsibilities
* Prepare, calculate, and rigorously follow up on customer quotes for the entire Canadian territory.
* Handle full order processing and coordinate distribution logistics with our international production plants (USA, Europe, Asia).
* Collaborate daily with the outside sales team (7 to 8 representatives across Canada) to support business development and maximize customer satisfaction.
* Create new part numbers in the computer system and request pricing from foreign suppliers.
* Manage the administrative process for merchandise returns, issue credits, and follow up on the technical drawing approval processes.
* Maintain fluid and proactive communication with major national distributors and original equipment manufacturers to ensure an optimal response time (under 24 hours).

Qualifications
* Hold a College Diploma (DEC) in Business Administration, Mechanical Engineering, or any equivalent combination of relevant experience.
* Possess a minimum of 2 years of experience in a similar role within the manufacturing, industrial distribution, or construction sectors.
* Intermediate proficiency in Excel (ability to read, analyze, and structure customer data).
* Previous work experience with an ERP integrated management system (knowledge of SAP or M3 is a major asset).
* Excellent mathematical logic and ability to understand measurements as well as technical specifications of industrial parts.
* Administrative rigor, ability to multitask, and strong organizational skills.
* Curious and energetic profile with a strong willingness to learn and an excellent team spirit.

Language Justification (Bill 96): Bilingual proficiency in French and English (oral and written) is mandatory for this position based in LaSalle. Our client operates across Canada and internationally, notably in the United States and other countries. As part of their daily duties, the employee will be required to interact with centralized internal departments (including operations, finance, human resources, and legal) that support the organization across North America and do not speak French. Furthermore, the incumbent will regularly be called upon to attend essential technical training sessions, strategic meetings, or conferences taking place outside of Quebec that are presented exclusively in English.

Summary
How to Apply

Does this professional challenge match your aspirations, and do you want to join a people-focused team within an international organization? We invite you to submit your resume now to the attention of Pierce at the following email address: View email address on randstad.com.

Referral Program

Do you know the ideal candidate for this Inside Sales and Customer Service Representative role in LaSalle? Please note that an attractive referral bonus is offered for any talent recommendation that successfully leads to a permanent hire with our client's company. Feel free to share this opportunity within your network!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process. show more