Time Verification Clerk - Full-time

External and Internal Relationships:

• Works closely with the Client Service Associate (CSA) Leads, Nurse managers, Supervisor leads and payroll teams.
• Engages with cross function team such as Finance, Corporate Services, Operational Teams, Regional Executive Directors and District Executive Directors.

• Degree or diploma in Business Administration or a related field.
• A minimum of 3 years of related experience providing scheduling/ timekeeping, billing or payroll services in an automated environment.
• Knowledge of Procura, Celltrak and or SAP is a definite asset.
• Experience with both union and non-union environments.
• Experience in administrative and clerical procedures such as word processing and managing files and records.
• Knowledge of Lean methods principles and practice to ensure delivery of exemplary customer service.
• Knowledge of scheduling systems.

• Highly proficient in Microsoft Office, with particular ability in Excel.
• Strong data entry skills.
• Competency in SAP, HRIS systems and Scheduling Systems.
• Effective time management with the ability to meet deadlines and work effectively in a fast-paced environment.
• Strong capacity for team work.
• Effective Organizational skills and attention to detail.
• Able to solve problems and provide resolutions effectively.
• Strong interpersonal and communication skills.
• Customer service orientation and high confidentiality requirement is a must.

Other:

• A current and original copy of a satisfactory Criminal Records Check.
• A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
• Available to work flexible hours.
• The use of Personal Protective Equipment (PPE) may be required