B2b Saas Customer Success Manager

ASHBY

Apply B2B SaaS expertise and technical curiosity at Ashby while guiding customers through adoption, optimization, and measurable value.This Customer Success Manager role supports complex technology across a broad mid-market portfolio. You will become a product and domain expert, helping customers understand systems, workflows, integrations, and data workflows. Success depends on teaching clearly, prioritizing effectively, and building trusted partnerships.Key Responsibilities:
Help customers adopt and optimize complex Ashby technologyConduct tailored product trainings for varied audiencesExplain advanced configurations, reports, and data workflowsManage proactive engagement across a broad customer portfolioCollaborate with Sales, Marketing, Product, Support, and OperationsRequirements:
At least two years of Customer Success experience in B2B SaaSExperience with technically complex products and integrationsAbility to explain complex concepts in simple termsStrong prioritization across approximately 60 customersDetail-oriented approach to follow-up and CRM updatesUse technical understanding, teaching ability, and organized execution to help Ashby customers realize lasting value from complex workflows.
#J-18808-Ljbffr

Apply

Vacancy posted 3 hours ago

Similar jobs that could be interesting for youBased on the B2b Saas Customer Success Manager in Winnipeg, MB vacancy

Customer Programs Manager
...solutions. Further information is available at . POSITION SUMMARY We are seeking a Customer Programs Manager who will act as the liaison for the company and the customer, successfully managing assigned contracts by leading cross-functional teams throughout the pre-...
Suggested
Long term contract
Full time
Contract work
Summer holiday
New Flyer
Winnipeg, MB
8 days ago
B2b Saas Customer Success Manager
Lead B2B SaaS customer success at Canals through onboarding, training, adoption, renewals, and technical problem-solving across a remote-first team.As Customer Success Manager, you will own post-sale relationships for a portfolio of accounts. You will help wholesale distributors...
Suggested
Remote work
Canals
Winnipeg, MB
3 hours ago
Partner Success Manager
...looking for an A-Player who is client-focused, detail-oriented, self-motivated, digitally savvy, and results-driven. The Partner Success Manager is responsible for maintaining and cultivating existing CapsLock clients and working with the director of sales and team leads...
Suggested
Long term contract
Permanent employment
Work at office
Remote work
Work from home
Home office
Flexible hours
Night shift
CapsLock
Winnipeg, MB
a month ago
Quality Assurance Manager - Custom Castings
...Custom Castings is a member of the Nordstern Group of Companies, which also includes Protek... ...and hardworking Quality Assurance Manager to join our team in a fast-paced manufacturing... ...~ Active Social Committee The successful candidate will work with personnel to maintain...
Suggested
Permanent employment
Full time
Flexible hours
Shift work
Nordstern Group of Companies
Winnipeg, MB
4 days ago
Senior Saas Customer Success Manager
Drive SaaS growth and customer health at Trulioo from Vancouver, using technical aptitude and AI across a hybrid, three-day office model.As Senior Customer Success Manager, you will align customer needs, product capabilities, and use cases for high-profile B2B customers. Apply...
Suggested
Work at office
Trulioo
Winnipeg, MB
3 hours ago
Head Of Customer Success Saas
Lead customer success at Socket by building technical account management and customer success teams in a remote-first environment. Shape lasting customer value globally... ...in senior leadershipExperience scaling technical B2B SaaS organizationsSuccess improving adoption, retention...
Remote work
Socket
Winnipeg, MB
3 hours ago
Head Of Customer Success Saas
Lead customer success and support for a B2B SaaS marketplace, using account health metrics and enterprise relationship management. This fully remote role is based in Canada.As Head of Customer Success & Support, you will oversee the complete post-sale journey across enterprise...
Remote work
Jobgether
Winnipeg, MB
3 hours ago
Customer Experience Associate
...long-lasting relationships with our customers by performing a broad range of customer service transactions and providing... ...organizational, planning and time management skills to work in a fast-paced... ...impact. We're committed to your success and foster a respectful workplace...
Permanent employment
Part time
Work from home
TD Bank
Winnipeg, MB
6 hours ago
Customer Solutions Lead
$72.8k per year
...real difference, there’s only one choice. Customer Solutions Lead Join our team as a... ...solutions. Experience using digital tools to manage, interpret, and leverage data.... ...referral program. Once a Bayer employee has successfully referred you in our system, you will receive...
Long term contract
Permanent employment
Full time
Temporary work
Summer work
Local area
Work from home
Flexible hours
Bayer
Winnipeg, MB
9 hours ago
Customer Experience Lead
...best. How will you support the team? Customer Service Observes and coaches team members... ...and communicates them to the Store Manager. Business Management Assists Store... ...ca and melanielyne.com. We attribute our success to the unwavering commitment of our teams...
Permanent employment
Full time
Day shift
Afternoon shift
Laura Canada
Winnipeg, MB
3 days ago
Success Enablement Manager Saas
Shape Success Enablement at Jobber through playbooks and training for Product Support and Customer Onboarding teams. Connect service quality with measurable... ....Reporting to the Senior Manager, Success Enablement, you... ...success, service, onboarding, or B2B SaaS salesExperience in...
Culture Alberta
Winnipeg, MB
3 hours ago
Remote Customer Success Manager — Aviation Saas & Ai
Portside, Inc. is seeking a Customer Success Manager to own a mid-market book in a fully remote setup. You will drive automated onboarding, cadence... ...escalations with sound judgment. The role requires 5+ years in SaaS customer success, strong analytical and communication skills,...
Remote work
Portside, Inc.
Winnipeg, MB
3 hours ago
Customer Success Manager
...largest organizations. In simple terms, we manage the systems that keep networks running... ...invests in its people, this is it.As a Customer Success Manager, you serve a shared portfolio of... ...Support, or a similar customer facing role in B2B SaaS.A balance of technical aptitude and...
BlueCat
Winnipeg, MB
3 hours ago
Head Of Marketing Driving Brand Success In B2b Saas
Shape marketing success for winery-focused brands in the software industry... ...campaigns that enhance customer satisfaction and loyalty. In... ...with operational excellence, managing all marketing aspects while guiding... ...related field • 4-6 years in SaaS marketing leadership • Strong...
Fullsteam
Winnipeg, MB
3 hours ago
Customer Success Manager
...through automation and AI. Our customers are the companies responsible... ...Canals to help process orders, manage purchasing, handle accounts... ...Role We’re hiring a Customer Success Manager to help our customers... ...years in Customer Success for a B2B SaaS product. Experience...
Internship
Remote work
Flexible hours
Canals
Winnipeg, MB
3 hours ago
Customer Success Manager
$121k per year
Customer Success Manager Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of... ...success, account management, or support leadership, ideally at a B2B SaaS companyYou've worked in a startup or early-stage...
Permanent employment
Internship
Worldwide
AppDirect, Inc
Winnipeg, MB
3 hours ago
Bilingual Customer Care Associate - Remote
$20 - $21 per hour
...Req ID: 387752 With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing... ...Position Overview: Our client is looking for exceptional, customer-oriented team players who are willing to join a fast-paced,...
Long term contract
Full time
Temporary work
Work at office
Remote work
Work from home
Monday to friday
Shift work
Afternoon shift
NTT DATA Services
Winnipeg, MB
52 minutes ago
Product Manager, B2b Saas — Canada
Cardata is seeking a Product Manager to shape, build, and scale our B2B SaaS platform. You’ll blend hands-on product execution with strategic leadership, acting as a product owner and driving customer discovery, competitive intelligence, and roadmap strategy. You’ll collaborate...
Cardata
Winnipeg, MB
3 hours ago
Product Marketing Manager B2b Saas
...content.This early-career Product Marketing Manager supports Honeycomb’s core products across... ..., Marketing, Sales Engineering, and Customer Success teams. The work helps engineers and platform... ...go-to-market workSome experience in B2B SaaSStrong, concise, accurate technical writing...
Honeycomb Enterprise
Winnipeg, MB
3 hours ago
Customer Service Representative
...UW Management is hiring a Customer Service Representative to support customers seeking information about telecommunications products and services. This role is focused on providing helpful responses, clarifying service information, helping customers find the products and plans...
Full time
UW Management
Winnipeg, MB
4 days ago
Director, Customer Success Managers
$250k per year
Our leading SaaS-based Global Employment Platform™ enables clients... ...teams are essential to our success. We empower our Dream Team members... ...the hiring, onboarding, and management process to unlock growth potential... ...: As the Director, Customer Success Managers , you own gross...
Full time
Contract work
Local area
Remote work
Worldwide
Flexible hours
G-P
Winnipeg, MB
3 hours ago
Automotive Service Writer - Manager
...match. We value honesty, technical excellence, and a "customer-first" approach. We are looking for a leader to manage our front-of-house operations and act as the vital... ..., family-owned business with over four decades of success. Competitive Compensation: Competitive base...
Full time
Local area
Monday to friday
Seven Oaks Transmissions
Winnipeg, MB
more than 2 months ago
Customer Success Manager - Enterprise
$100k - $120k per year
...marketplaces. We make it easier for our customers to transact, manage, and grow deals across AWS, Azure,... ...for the fastest growing sales channel (B2B Cloud Marketplaces) leveraging AI and... ...We're hiring an Enterprise Customer Success Manager to join our growing CS team. You...
Long term contract
Work at office
Suger, Inc.
Winnipeg, MB
3 hours ago
Customer Success Manager
...shaping the future of aviation technology. Job SummaryAs a Customer Success Manager, you will own a book of mid-market accounts through a scaled,... ...Qualifications 5+ years in a customer-facing role at a SaaS company, including experience in a scaled, tech-enabled Customer...
Work at office
Remote work
Portside, Inc.
Winnipeg, MB
3 hours ago
Manager I, Customer Success Manager
...About the role:Samsara’s Canada Scaled Customer Success team advises and guides our Scaled customer... ...and self-serve resources. As the manager of the Scaled Customer Success team, you... ...onboarding or account management program. SaaS experience preferred. This is a demanding...
Long term contract
Full time
Remote work
Flexible hours
Samsara
Winnipeg, MB
3 hours ago
B2b Saas Product Messaging Manager
...copywriting, and AI-enabled marketing execution.As Product Marketing Manager, you will clarify how the product is perceived and improve... ...website. You will conduct market and competitive analysis, define customer-facing value, and support major launches and customer segments....
Savvy Talent, LLC.
Winnipeg, MB
3 hours ago
Product Manager B2b Saas Ai
...generative AI tax software as a Product Manager using product strategy, user research, and... ...a key product roadmap area at a growing B2B SaaS company. You will work across Product, Design... ...launches using usage data and customer feedbackRequirements: Five or more years...
Blue J
Winnipeg, MB
3 hours ago
Customer Success Manager At Bluecat
Elevate your career as a Customer Success Manager with BlueCat, overseeing a diverse customer portfolio. Thrive in a collaborative environment and... ...Success or similar role • Technical aptitude in networking and B2B SaaS • Excellent written communication skills • Proactive and...
BlueCat
Winnipeg, MB
3 hours ago
Customer Success Manager - Strategic
...enterprises unlock their full potential. The Customer Success Organization focuses on our most... ...customers. As a Strategic Customer Success Manager at Quest, you'll play a pivotal role in... ...where products shift from On-Premise to SaaS Previous Customer Success experience...
Long term contract
Remote work
Flexible hours
Shift work
Quest Software Canada Inc
Winnipeg, MB
3 hours ago
Enterprise Customer Success Manager
Enterprise Customer Success Manager Location: Hybrid (Montréal, QC | Toronto, ON | Halifax, NS)Reports to: Head of Customer Support & SuccessAbout... ...roles.5+ years of experience in Customer Success in B2B SaaS/Software managing large mid-market accounts.The highest...
Summer work
Remote work
Trolley
Winnipeg, MB
3 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to B2b Saas Customer Success Manager. Be the first to apply!