Body Shop Manager

AWIN Advanced Body Shop | Green Lane is looking for aBody Shop Manager!How would you like to work with one of the most prestigious and well-respected automotive groups? Join AWIN! We are part of a premier network of luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.
Our
AWIN Advanced Body Shop | Green Lane
is looking for a Body Shop Manager
to join our amazing team!
We offer competitive salaries and generous benefits!
Excellent Group Benefits package
Group RRSP Contribution program
Work/life balance
Training and support programs
Boot and tool allowance
Corporate support
Mentorship and development
Unlimited careers opportunities within our automotive group
Job Purpose:This position is responsible for directing the work activities of the body shop employees, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. The Body Shop Manager achieves a reasonable operating profit for the department and maintains customer satisfaction standards, while being mindful of expenses. Responsibilities also include prospecting new business to ensure a profitable sales volume.
Job Duties:
Develops and achieves departmental objectives in collaboration with the General Manager, including budget management and sales growth strategies
Oversees daily body shop operations to ensure efficient, productivity, profitability, and compliance with company standards
Builds and maintains strong relationships with customers, insurance companies, and adjusters, including negotiating repair estimates and obtaining apporvals
Ensures exceptional customer service, handles complaints, and promotes customer satisfaction and loyalty
Evaluates vehicle damage, prepares accurate repair estimates, and determines appropriate repair or replacement solutions
Monitors repair progress, work quality, parts availability, productivity, payroll, and administrative documentation
Manages customer accounts, insurance claims, warranty procedures, and timely payment follow-ups
Recruits, supervises, motivates, evaluates, and develops employees while promoting teamwork and a customer-focused enviornment
Oversees equipment, facility maintenance, workplace cleanliness, and compliance with health, safety, and regulatory requirements
Participates in management meetings and supports continuous imporvement of body shop operations.
Requirements:
High school diploma or equivalent
Background in the Auto Body industry is required
Knowledge of vehicle functionalities
Clear Driver's Abstract
Strong business acumen
Professional appearance
Proficient with Mitchell on Demand, Audatex, CDK and ability to operate PC-based software
Excellent communication skills;
verbal and written
Benefits:
Excellent Group Benefits package
Group RRSP Contribution program
Work/life balance
Training and support programs
Boot and tool allowance
Tuition reimbursement program
Corporate support
Mentorship and development
Unlimited careers opportunities within our automotive group
Job Purpose:This position is responsible for directing the work activities of the body shop employees, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. The Body Shop Manager achieves a reasonable operating profit for the department and maintains customer satisfaction standards, while being mindful of expenses. Responsibilities also include prospecting new business to ensure a profitable sales volume.
Job Duties:
Develops and achieves departmental objectives in collaboration with the General Manager, including budget management and sales growth strategies
Oversees daily body shop operations to ensure efficient, productivity, profitability, and compliance with company standards
Builds and maintains strong relationships with customers, insurance companies, and adjusters, including negotiating repair estimates and obtaining apporvals
Ensures exceptional customer service, handles complaints, and promotes customer satisfaction and loyalty
Evaluates vehicle damage, prepares accurate repair estimates, and determines appropriate repair or replacement solutions
Monitors repair progress, work quality, parts availability, productivity, payroll, and administrative documentation
Manages customer accounts, insurance claims, warranty procedures, and timely payment follow-ups
Recruits, supervises, motivates, evaluates, and develops employees while promoting teamwork and a customer-focused enviornment
Oversees equipment, facility maintenance, workplace cleanliness, and compliance with health, safety, and regulatory requirements
Participates in management meetings and supports continuous improvemnt of body shop operations.
Requirements:
High school diploma or equivalent
Background in the Auto Body industry is required
Previous Body Shop Manager experience
Knowledge of vehicle functionalities
Valid Ontario G Driver's Licence
Clear Driver's Abstract
Strong business acumen
Professional appearance
Proficient with Mitchell on Demand, Audatex, CDK and ability to operate PC-based software
Excellent communication skills;
verbal and written
Excellent customer service skills
Personal Attributes:
Passion, motivation, focus and leadership skills
Results focused approach
Team player
Strong communication skills both written and verbal
Ability to influence, negotiate and mediate effectively
Strong attention to detail
Ability to maintain confidentiality and professionalism
Excellent interpersonal and team building skills
Strong time management and organization skills
Honest, courteous and able to demonstrate strong work ethics
Driven and ability to work with minimum supervision
We thank all applicants for their response;
however, only those considered for an interview will be contacted.
AWIN Advanced Body Shop | Green Lane is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).
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