Technical Support Team Lead

Implementation Team Lead – Digital Transformation GroupCambridge, Ontario, Canada
Full-Time
Who We AreSince 1992,
Powerhouse Controls
has been on a mission to be recognized as a world‑class, single‑source drive and automation systems integration supplier. We bring exceptional technical and engineering experience to the table, but what really sets us apart is an unsurpassed level of passion and commitment. We listen, question, collaborate, analyze and assess until we’re completely convinced that our recommendation is the best solution possible.
Powerhouse Controls is on the hunt for individuals who embody the spirit of innovation, collaboration, and integrity. We're not just seeking employees;
we're searching for trailblazers who share our passion for shaping the future of control systems and automation. If you're fueled by the fire of creativity, if you're driven by a desire to collaborate with a diverse community of experts, and if your commitment to ethical excellence is unwavering, then you're exactly who we're looking for.
Position OverviewAt DTG, every deployment is a chance to empower people— not just install systems. As Implementation Team Lead, you'll be the keystone ensuring our deployments are technically excellent, intuitively operable, and customer‑owned from day one. You’re not here to watch from the sidelines. You’re a hands‑on leader who mentors, builds, and oversees deployments that are trusted and sustainable. You’ll be the bridge between our vision for scalable, human‑centered automation and the gritty, detail‑rich work of making it real on the factory floor. This role is for someone who leads through action and clarity— ensuring every Automation Integration Specialist is supported, every solution is tested and documented, and every customer walks away saying: “I get it. I own it.”
Why Join Us?You will be joining an amazing team with an awesome culture! Below are more perks to joining us!
Health/Dental Benefits
Increased Vacation
Profit Sharing
Birthdays off with pay
Flexible work hours
Fitness incentive
Career development
Social and Team building events
Charitable donation matching
RRSP/401K Matching
AAA/CAA Basic membership coverage
What You’ll DoLead Technical Execution
Oversee system configuration, SCADA/HMI development, and PLC code deployment for customer projects.
Act as a QA checkpoint for deployment quality—verifying stability, scalability, and alignment with project architecture.
Perform and supervise testing and commissioning, including FAT, SAT, and live plant validations.
Coach and Mentor
Guide Automation Integration Specialists through technical execution and problem‑solving.
Build reusable standards and templates to improve deployment consistency.
Reinforce field best practices across logic development, testing, and documentation.
Own Customer Enablement
Lead on‑site knowledge transfer and initial training for customer operations teams.
Ensure the “what, why, and how” of every system is clear, usable, and documented.
Support early post‑deployment adoption and user confidence.
Collaborate Cross‑Functionally
Work with Project Managers and Director of Implementation to align on timelines, risks, and handoff readiness.
Partner with Platform Solutions Manager to ensure adherence to technical standards and elevate field‑based improvement feedback.
Support Product Manager in translating feedback into toolkit and product improvements
Note: The key accountabilities are not an exhaustive list and other duties may be assigned as needed.
What You BringMust‑Have
5+ years of experience in automation, systems integration, or controls engineering.
Demonstrated success in PLC programming, SCADA/HMI development, and industrial deployments.
Experience with AGV/SGV deployments (OTTO, Kuka, ANT).
Experience leading teams or mentoring junior engineers/technicians.
Strong understanding of industrial communication protocols, networking, and I/O.
Able to travel to deployment sites across North America.
Nice‑to‑Have
Familiarity with FT Optix, Ignition, Kepware, and/or NEXIA.
Experience in commissioning middleware or interoperability platforms.
Exposure to MES, WMS, ERP systems or enterprise integration protocols (e.G., MQTT, REST, OPC-UA).
Background in customer‑facing training or enablement programs.
Opportunity AwaitsIf you’re ready for Empowering industry through practical innovation and take on a pivotal role in a company that’s redefining industrial automation, we want to hear from you. Together, we can build a future were innovation and excellence drive success.
Powerhouse Controls is committed to providing a barrier‑free interview process and accommodating applicants’ needs in accordance with Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the process, please contact our recruitment team.
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