Advice Centre Manager Personal Banking

Lead personal banking advice through daily coaching, team guidance, and client-focused service at a branch-based Advice Centre. Support operational performance while developing banking expertise.As an Advice Centre Manager, you will guide banking advisors, apply the Bank's vision, and help team members reach their objectives. You will manage branch operations, promote advisory services, and support business development. This role also develops expertise through coaching and advice, with a career goal of leading a larger Advice Centre.Key Responsibilities:
Coach banking advisors daily and throughout their career pathsMotivate the team to deliver exceptional client experiencesEnsure operational excellence and high-quality advicePromote the banking advisor advisory approachManage compliance, workforce needs, and proactive client contactsRequirements:
College diploma and eight or more years of experienceOr bachelor's degree and five to six years' experienceMutual fund representative designationBranch Compliance Officer designation or certification within three to six monthsExtensive team management, coaching, and banking expertiseApply personal banking expertise, advisory leadership, coaching, and operational discipline as an Advice Centre Manager at National Bank.
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