Manager Satallites

Job Responsibility:

The main object and primary purpose of this position is to coach the Satellite teams to ensure follow-up on their activities. Coordinates these activities with those of other Regional Centre teams. Plays a support and communications role toward the Regional Centre and Satellites. Motivates teams to meet the objective of satisfying customers and generate sales growth and profits for the satellite in accordance with the corporate sales vision in compliance with ALC standards while promoting ALC's safety and quality objectives.

Coaches the Satellite Teams: Trains and coaches all members of the teams through Satellite Coordinators, to enable them to meet their objectives. Participate in creating development plans for each member of the teams. Gives feedback and supports team members in their efforts to meet qualitative and quantitative objectives. Manages the performance review process for team members or takes part in the development of the evaluation process. Directs the regional staff as part of a common action plan. Is recognized as a training authority and assists in development initiatives. Oversees the operations of the retail sales outlet including merchandising and order taking functions. Oversees equipment rental and repair operations. Works jointly with the Sales Team to generate sales and to provide billable services. Takes part in the Sales Team's meetings.

Sells and negotiates: Assumes responsibility for sales and profitability targets and ensures the implementation of pricing and discount policies. Ensures that the existing customer territories are covered and prospects for new potential customers. Is recognized as an authority as far as making a proposal is concerned. Identifies the customer's information and decision-making structure. Directs the customer's choice. Comforts and reassures the customer. Anticipates future needs. Identifies risky situations and solves problems.

Coordinates satellite's activities: Works with Regional Logistics Manager to ensure efficient management of distribution and transportation. Ensure the satellites' inventory levels are sufficient to meet customer requirements and corporate objectives. Ensures respect of distribution schedules. Oversees work distribution for team members and within established objectives.

Follows -up on activities: Through his/her knowledge of the sector and its evolution (classification of each customer by products and needs), establishes various procedures or priorities for the teams as well as personal objectives and activities to increase their efficiency, to make improvements, to create and to deliver value-added products and services to customers. Makes sure that commitments made by the Inside Sales teams are respected as they support the Regional Centre's Safety and Quality Plan. Monitors adherence to policy and procedures and reviews reporting. This includes audits of every store every month. Reviewing of Intransit, unbilled, negative inventory, CMS, Dead stock reporting on a monthly basis and appropriate action taken with Inside Sales personnel. Ensures that all review and audit processes are auditable.

Manages and optimizes logistics resources: Implements and improves supply structures in keeping with organizational objectives. Supervises the planning and coordination of the distribution of cylinders and welding products. Supervises and adjusts supplies, from the supplier to the customer, in order to optimize stock levels. Makes a critical analysis of the demand and ensures the allocation of materials and products accordingly

Provides coaching and development of the team: Motivates and helps each person in the supply chain group (drivers, dispatchers, storekeepers, etc.) by making sure that each member has the skills, training and resources needed to operate autonomously. Shares the objectives to be attained and takes the necessary measures to ensure their execution fulfillment. Keeps informed about industry developments and shares his/her experience and know-how.

Develops internal relationships: Demonstrates sensitivity to the needs, concerns and interests of other members in the team. Coordinates the Customer Service department with other units. Builds and maintains relationships inside his/her own organization. Collaborates and builds trusting relationships with support teams.

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Are you a MATCH?

• Diploma: Bachelor of Science or Administration
• Training: Quality System ALMS, safety, products
• Knowledge: Written and oral communications skills, prices and sales policy, knowledge of products and services, computer systems, Google sheets, slides, docs
• Experience: 8-10 years experience in the industrial sector

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

Job Type: Permanent

Benefits:

• Dental care
• Employee assistance program
• Paid time off
• Vision care
• Wellness program

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Industrial sector: 3 years (preferred)

Work Location: In person