Associate Recruiter Admissions Advisor

Job Title
Associate Recruiter Admissions Advisor

Job Category
M&P - AAPS
Job Profile
AAPS Salaried - Student Management, Level A

Job Family Group
Staff - Non Union

Department
UBCV | Student Recruitment and Advising | Enrolment Services

Compensation Range
$5,692.25 - $8,179.50 CAD MonthlyThe Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Job End Date
Ongoing

Posting End Date
October 30, 2026
Note: Applications will be accepted until 11:59 PM on the Posting End Date.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. 

Job Description Summary

The Associate Recruiter Admissions Advisor is responsible for the implementation of a comprehensive undergraduate recruitment and admission process to ensure the university achieves new student enrolment objectives (in terms of both quantity and qualities of students). The role works closely with internal and external partners to advise and support prospective students, with particular attention to the advancement of Indigenous peoples’ human rights and UBC’s commitment to reconciliation, as articulated and called for by the Truth and Reconciliation Commission of Canada. The position works with the broader Student Recruitment and Advising team to foster access, success and representation at UBC of historically underserved, marginalized or excluded populations. Associate Advisors determine and support the access and placement for over 20,000 applicants annually, applying to 41 direct-entry and professional degree programs within 15 Faculties on two campuses.

For the first part of the enrolment cycle, the position executes strategic recruitment programs and advising services for secondary and post-secondary school students, parents and counsellors in Canada for the purpose of encouraging qualified prospective students to seek admission to UBC. Advises students on the secondary and post-secondary credentials concerning UBC admission criteria and specific program requirements for admission to UBC undergraduate programs on both campuses.

For the latter part of the enrolment cycle, the position executes admissions assessments for a discrete set of undergraduate applicants presenting, but not limited to: a) Canadian Secondary School curricula, American Secondary School curricula, the International Baccalaureate Diploma, Chinese Upper Middle School curricula, and GCE (UK-styled) curricula. Associate Advisors must exercise independent judgment while remaining in alignment with Senate-mandated admission policies and principles of practice (UBC's Principles of Effective Undergraduate Admission).

Organizational Status

Associate Recruiter Admissions Advisors report to the to the Manager, Undergraduate Admissions and the Associate Director, Student Recruitment and Advising. The position also works closely in collaboration with: (a) Student Recruiter-Advisors and Recruitment Marketing Prospective Student Engagement and other on-campus units (i.e. First Nations House of Learning, Indigenous Programs and Services, The Beyond Tomorrow Scholars Program, Centre for Accessibility, International Student Initiative) to support the recruitment, advising, admission and successful transition of all students to UBC.

Work Performed

Recruitment and Advising

1. Represents UBC with an accurate, inclusive, and strategic approach to prospective high school students, parents, and counsellors through visits to secondary schools and colleges by:
Delivering UBC recruitment presentations in small and large group settings, using multimedia materials and other collateral

Building strong relationships and trust with institutions, community organizations, and individuals through effective and inclusive communication with students, parents, educational advocates and counsellors in presentation settings, one-on-one advising, telephone inquiries, email correspondence, social media and online sessions.

Sharing UBC’s commitment to inclusive excellence and the resources available to empower students to achieve their educational goals

Advises prospective students:

a. Providing information on all aspects of academic program options, application, admission, registration, housing, awards and financial assistance, extracurricular activities, and orientation to UBC.
b. Applying knowledge and understanding of complex requirements and policies in making appropriate responses and offer advice based on individual assessment of each situation.
c. Representing UBC’s welcoming community and positive engagement with all students, particularly those from systemically marginalized communities

2. Plans and executes strategic events, either on-campus or in-market:
a. Event design, promotion, facility logistics, liaison with external partners, coordination of staff, faculty, and/ or students, and post-event evaluation.

Admissions and Advising

1. Evaluate Admissibility and Transfer Credit:
a. Conducts a comprehensive applicant assessment (academic and non-academic) to determine admissibility for over 20,000 applicants to 41 direct-entry and professional degree programs within 15 Faculties on two campuses. Applies complex evaluation criteria and independent judgement to render admissions decisions that support student success and align with Senate-mandated admission policies and principles of practice (UBC's Principles of Effective Undergraduate Admission). 
b. Conducts qualitative evaluation of the applicant's personal profile to assess non-academic variables designed to assess students' potential for success. 
c. Integrates an applicant's academic assessment, personal assessment, and presenting school and curriculum in relation to the intended area of study to render a judgment-based holistic admission decision. 
d. Uses sound judgement and analysis in discretionary cases to determine admissibility. Consults with Admissions Advisors on a daily basis and senior administration in Enrolment Services, Faculty administrators, and departments on more complex cases. 
e. Assesses an applicant's holistic record in order to proactively make an alternate offer of admission (i.e. an offer of admission to a program that the applicant did not apply to) that aligns with both the applicant's educational goals and the institution's enrolment goals. 
f. Analyzes Canadian and International educational documents to determine assignment of transfer credit.

2. Advises applicants:
a. Investigates and resolves complex, often sensitive, problems relating to admissibility in consultation with senior staff in the Admissions Office.
b. Properly support applicants who have been denied admission to UBC and help to create an individual action plan towards an alternate educational pathway to UBC. Explains in detail the reasons the application was not successful to applicants and supports the Undergraduate Admission Appeal process.

Performs other recruitment and admissions related duties as required.

Consequence of Error/Judgement

Enrolment Services functions as the face and interface of the University in order to help the University meet its enrolment targets, recruit and admit outstanding students who share the University's values, and enhance UBC's reputation with students, parents, counselors, and the general community. This position is responsible for providing effective recruitment services and delivering accurate information about admission to the University's undergraduate programs with the aim of meeting the university's enrolment goals for our Vancouver and Okanagan campuses. Advising students, counselors and others incorrectly could have serious and costly consequently for the prospective student, measured in lost opportunities, financial hardships, and failure to attain education goals. Associate Advisors are also fully accountable for their evaluation decisions and administrative errors can result in appeals to the Senate Admissions Committee. The admissions decisions made by Associate Advisors often require a good deal of discretion based upon judgement, are not routinely subject to confirmation, and are legally binding upon the University.

UBC’s goal is to support and enhance the participation and success of students from systemically marginalized communities at our two campuses with a priority on the advancement of Indigenous peoples’ human rights. Ineffective work will result in the failure of the University to meet goals set out in the University Strategic Plan (Shaping UBC’s Next Century), the Inclusion Action Plan, the Indigenous Strategic Plan, the Beyond Tomorrow Scholars Program and the Student Recruitment and Advising Strategic Plan. Ineffective work could damage the relations of UBC and trust with key communities and organizations.

Supervision Received

Reports to and works under the general direction of the Manager, Undergraduate Admissions and the Associate Director, Student Recruitment and Advising. Receives occasional guidance from Associate Director, Undergraduate Admissions and Director, Undergraduate Admissions and Student Recruitment and Advising.

Works with moderate supervision. Receives general direction on new assignments and is expected to act within, and somewhat beyond, established policies and procedures. Must demonstrate initiative, diplomacy, tact, resourcefulness and sound judgement when representing the University.

Demonstrates cross-cultural competency and intercultural skills when advising prospective students with different cultural backgrounds. Must employ an inclusive and respectful approach in interactions with prospective students and parents, with counselors and institutional representatives as well as faculty and staff at UBC. 

Supervision Given

None.

Minimum Qualifications

- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

Undergraduate degree in a relevant discipline. Minimum of one to two years relevant experience or the equivalent combination of education and experience. Strong communication, organization, and time-management skills. Ability to make professional, high-quality presentations to large audiences. Demonstrated research and analytical skills. Excellent judgment and interpersonal abilities are essential - must be tactful and articulate in dealing with faculty, staff, and students in a multi-cultural context. Excellent customer service skills and attitude required; inclusive, respectful, accurate and responsive. Ability to work effectively with all levels of University personnel and to work independently in a high-volume office bound by University deadlines. Must hold a valid BC driver’s license and have access to a vehicle. Must be willing to travel extensively (primarily within Canada). Open to working evenings and weekends.

UBC hires on the basis of merit and is committed to employment equity. All qualified persons are encouraged to apply. UBC is strongly committed to diversity within its community and especially welcomes applications from visible minority group members, women, Indigenous persons, persons with disabilities, persons of any sexual orientation or gender identity, and others who may contribute to the further diversification of ideas. Canadians and permanent residents of Canada will be given priority.