Store Manager

At Chatters beauty is more than what we do i ts how we connect create and build confidence every day. From professional hair services to must-have beauty products we bring passion and expertise together to create inspiring spaces where customers feel welcome empowered and excited to explore their personal style.

• Lead and oversee daily retail and salon operations to deliver a seamless elevated customer experience
• Coach develop and inspire a high-performing team to achieve sales service and operational goals
• Own scheduling payroll inventory management budgeting and performance planning
• Ensure the salon is clean well-stocked and beautifully merchandised to Chatters standards
• Build strong relationships with customer creating loyalty through consistent and memorable experiences
• Analyze performance metrics and take action to drive results and continuous improvement
• Lead hiring onboarding training and ongoing development of team members
• Act as the primary leader on the floor solving problems and making decisions that positively impact the business customers and team

• Start with the Power of You: You lead with confidence accountability and integrity. You take ownership of results and pride in developing yourself and others.
• Every Interaction Matters: You understand that every customer and team interaction is an opportunity to create trust connection and positive energy.
• Make It Memorable: You go beyond expectations setting the standard for exceptional service and creating experiences customers return for.
• More Than Just Beauty: You believe beauty is a powerful tool for confidence self-expression and community.
• Commit to Grow and Learn: Youre passionate about learning developing leaders and building strong teams that grow together.

• Minimum 5 years of retail leadership experience
• Proven success leading teams driving sales performance and managing operations
• Strong background in inventory management scheduling payroll and budgeting
• Passion for beauty and delivering exceptional customer experiences
• Excellent communication organization and time-management skills
• Ability to multitask and problem-solve in a fast-paced environment
• Reliable accountable and solution-oriented leadership style
• Comfortable using POS systems and basic computer programs
• Flexible availability including days evenings and weekends
• Salon experience is considered an asset

• Competitive salary
• Sales incentives and performance-based rewards
• Product and salon service discounts
• Medical and dental benefits
• Employer RRSP contributions
• FREE in-salon regional and national education opportunities
• Opportunities to learn grow and advance your leadership career

• Instagram:@chattershairsalon
• Facebook: Chatters Hair Salon
• LinkedIn: Chatters Canada
• Website:

Chatters prioritizes diversity equity and inclusion because we know it makes our company a better place to work and shop. We are committed to creating accessible environments for our team members candidates and customers. Requests for accommodation due to a disability visible or invisible temporary or permanent can be made at any stage of application and employment. We encourage candidates to share their needs so we can provide equitable opportunities.

Required Experience:

Manager