Manager, Customer Service Channels (18 Months Contract)
eqbank
Join a Challenger
At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences. What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward. If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. We can’t wait to get to know you!The Work
This role delivers a seamless, user-friendly, and intelligent customer experience while aligning with organizational goals. You will work cross-functionally with IT, Operations, Customer Service, and Product teams to drive strategic enhancements, work with key vendors, and execute high-impact projects that transform our Chatbot and IVR Channels.
Vacancy posted 18 hours ago
Similar jobs that could be interesting for youBased on the Manager, Customer Service Channels (18 Months Contract) in Toronto, ON vacancy
$68.4k - $102.6k per year
...team for EY Canada is seeking a Learning Services Specialist (LSS) to support the effective... ...multifaceted role requires strong project management, analytical thinking, stakeholder... ...delivery across Canada. This is an 18-month contract role and may occasionally require...Contract workAfternoon shiftEarly shift- ...in the communities we serve. We operate or service corporate and affiliated dealer stores. With a... ...And much more! Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping...Contract workPart timeFor contractors
$90.81k - $113.51k per year
...classification. Reporting to the Manager, Project Execution, the Contract Administration Analyst will lead the... ...delivery scheduling ~Administers monthly reporting including project progress... ...of ‘demand billable’ for temporary customer services and construction work in progress...Contract workTemporary workLive InWork at officeRemote workFlexible hours2 days per week$74.3k - $99.06k per year
...meaningful, measurable impact around the world. Employment Type: Contract (18 months) Location: FinDev Canada headquarters is in downtown... ...materials, presentations, and recommendations for senior management, the Board of Directors, and external stakeholders. Represent...Contract workPermanent employmentInternshipWork at office3 days per week- ...breakthrough products and award-winning service. Beyond bankingwerecommitted to making an... ...together! What you will be doing: The Manager Client Insights will be responsible for... ...for different stakeholders Prepare monthly and quarterly performance reports/packages...Contract workPermanent employmentFlexible hours
$90.81k - $113.51k per year
...or classification. Reporting to the Manager, Community Relations, the Community Relations... ...implementation of short and long-term customer communication plans. This role focuses on... ...Knowledge of communications planning, customer service, and customer experience principles. ~...Contract workLong term contractTemporary workFor contractorsLive InWork at officeRemote workAfternoon shift2 days per week$50k - $55k per year
...Xello is looking for a Client Solutions Specialist (18-month Contract) __ Please note that the schedule for this role is Monday - Friday from... .... As a naturally empathetic communicator, you take pride in managing the client experience through thoughtful and personal interactions...Contract workFull timeRemote workMonday to fridayFlexible hours$68.4k - $102.6k per year
...AI-enabled future. As an AI Learning Services Specialist, you will help bring EY Canada... ...excellence. Reporting to our Deployment Manager and working closely with the AI Learning... .... Excellent relationship-building and customer service skills. Curiosity about AI, emerging...Contract work$74.3k - $84.92k per year
...houses an impressive collection of over 18 million artworks, cultural objects, and... ...including budget monitoring, reporting, customer service, staff scheduling and supervision, payroll... ...improvements, and report results to management and team members. Collaborate with various...Contract workPermanent employmentFull timePart timeWork at officeWeekend workAfternoon shift$90.81k - $113.51k per year
...classification. This posting is for an existing vacancy. KEY RESPONSIBILITIES: ~Lead cross-functional initiatives to enhance Asset Management capabilities through business process improvements, data governance, system implementation projects, and SAP data quality...Contract workLive InWork at officeRemote work2 days per week$100k - $130k per year
...impact on the world around you and accelerate your career in areas that energize and excite you. About the position The Customer Service Manager is responsible for overseeing the day-to-day operations of the customer service department. This role ensures customer...- ...oriented mindset, communicate effectively, and care deeply about customers, we would love to hear from you. Zurich Canada is... ...Compliance/Complaints Officer to join our Compliance team on an 18 month contract basis. In this role you will own the complaints function for...Contract workApprenticeshipWork at officeLocal areaWorldwide3 days per week
- ...administrative charges for the services provided. The business model... ...Metergy has more than 900,000 contracted meters, issues over 4M utility... ...Position Summary The Senior Manager, Settlements will join the... ...is covering a maternity leave. Expected duration ~18 months....Long term contractFixed term contractWork at officeRemote work
$70.83k - $106.5k per year
...Customs Solutions, Technology Service Manager Join Livingston and grow your career in the constantly changing world of international trade. Livingston... ...of root cause analysis Create support and feedback channels across the organization Client & Onboarding...Long term contractFull timeFlexible hours$126.8k - $211.3k per year
...organization. This highly visible role requires a blend of learning expertise, business acumen, stakeholder management, and change leadership. You will work across service lines, talent, technology, and leadership teams to identify emerging capability needs, design scalable...Contract workWork at officeShift work$40k - $55k per year
...Career Opportunity Role Title Document Services Associate (12-month contract) Purpose of role This position is responsible for a broad range... ...support Foresters operations. Key responsibilities include managing Shipping/Receiving activities processing inbound and...Contract workFull timeWork at office$75.6k - $113.4k per year
...win new business for our practice, across all services and sectors. You’ll actively participate in the proposal management and strategy while co-authoring content for proposals... ...Research, write and edit standard and customized proposal content Contribute and/or facilitate...Contract workWork at office$130k - $150k per year
...predictive delivery, and returns management into one system—giving... ...enables merchants to reduce customer support inquiries, deliver a... ...Mission: We’re looking for a Channel Growth Manager to build and scale... ...& wellness benefit Monthly book perk Career progression...Work at officeLocal areaImmediate startRemote workWork from homeWorldwideFlexible hours- ...accessible banking solutions breakthrough products and award-winning service. Beyond bankingwerecommitted to making an impact in the... ...Superior attention to detail ability to work under tight deadlines manage and organize priorities troubleshoot use judgment and deliver timely...Contract workPermanent employmentWork at officeFlexible hours
$80k - $112k per year
...We’re looking for a Bilingual Senior Customer Success Manager (12 month contract, French/English) to support high-value customers in the assigned vertical by providing the tools and resources to achieve their business goals on social media. In this role, you’ll build, cultivate...Contract work$126.88k per year
...International The selection process will be fully managed by Philip Morris International. -- **... ...role** As part of the Digital team, the Manager, CX & CRO reports to the Head of Digital... ...driving online growth by optimizing the customer journey and enhancing omnichannel...Full timeFixed term contract$80k - $138k per year
...the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients... ...including the advancements ServiceNow is making into its Customer Relationship Management, Customer Service Management and Field Service Management...Permanent employmentFlexible hours$70k - $100k per year
...looking for a Senior (Digital) Project Manager to manage digital projects and maintenance... ...This is a full time fixed term 6-month contract. Responsibilities Work collaboratively... ...Groupe network to deliver integrated omni channel programs. Manage & motivate multidisciplinary...Contract workFull timeTemporary workFixed term contractWork at officeRemote workMonday to friday1 day per week$86k - $165k per year
...Canadian-owned and operated professional services firm in our country, we are proud to... ...be responsible for rolling out robust contract management processes, overseeing their effective implementation... ...management, and developing and/or customizing contract management systems. Total...Contract workPermanent employmentFlexible hours$50k - $56k per year
...searching for a Bilingual (French/English) Customer Service Specialist to join our Customer Service... ...with your team members and our Senior Manager of Customer Service ~ Develop... ...manage your own workload Your first few months -- Providing value doesn’t have to wait...Summer workWork at officeMonday to friday3 days per week- ...Customer Service Manager We are seeking an experienced Manager to lead our customer service and order entry team. This role is essential in ensuring that our customers receive exceptional service and support. The ideal candidate will possess strong communication skills,...
- ...fly, ensuring unparallelled service and unforgettable experience.... ...services including aircraft management, aircraft maintenance, aircraft... ...take flight! Summary The Customer Service Supervisor is a key leadership... ...pricing arrangements, contract rates, and discounts for key...Contract workPermanent employmentFull timeWork at officeLocal areaFlexible hoursShift workWeekend workAfternoon shift
- ...planet. Job Summary The Customer Care Representative will act... ...across various contact channels i.e. phone, email, chat, and social... ...delivering exceptional, professional service in every interaction. This... ...to customers. Consistently manage customer expectations, ensure...Contract workWork at officeRemote work
$24.41 - $28.72 per hour
...impressive collection of over 18 million artworks, cultural objects... ...and reactive security services. With a steadfast focus on the... ...filled STATUS: Part-time, contract EMPLOYEE GROUP: SEIU, Local... ...virtual interview with the Hiring Manager and a member of the HR team. This...Contract workHourly payPermanent employmentFull timePart timeWork at officeLocal areaImmediate start$16.2 - $19.2 per hour
Assist customers in the Driver Assistance Program with delivery of safety services such as Emergency Assistance, Automatic Collision Notification... ...while providing exceptional customer service. - Supportive... ...have access to apply to several contracts exclusive to Working Solutions...Contract workFor contractorsWork from homeFlexible hoursNight shiftWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Manager, Customer Service Channels (18 Months Contract). Be the first to apply!
Related searches
- director experience design Toronto, ON
- responsable département service client Toronto, ON
- directeur service à la clientèle Toronto, ON
- directeur de service Toronto, ON
- gérant de service Toronto, ON
- social media manager no experience Toronto, ON
- case manager no experience Toronto, ON
- coordonnateur de service Toronto, ON
- directeur relation client Toronto, ON
- operations manager - administrative services Toronto, ON