Shipping and Receiving Associate

Job Responsibility:

About the Company

The Cup Store is a leading provider of custom-printed disposable restaurant ware, offering high-quality paper and plastic cups tailored to the needs of restaurants, bars, cafes, corporate events, and trade shows. We specialize in printing corporate logos and marketing messages on cups to help our clients elevate their brand visibility.

As a growing company, we are looking for dedicated individuals to join our team and contribute to our mission of delivering exceptional products and services to our valued customers.

Why Work with Us?

• Collaborative Environment: Join a supportive and dynamic team where your contributions directly impact the smooth operation of the warehouse and the success of the company.
• Opportunities for Growth: We're committed to helping you develop your skills and offering opportunities for advancement within the warehouse or broader operations.
• Impactful Role: Be an integral part of our team, ensuring efficient product flow and timely deliveries, which play a key role in meeting customer expectations and company goals.
• Commitment to Safety and Efficiency: Work in a clean, organized, and safety-conscious warehouse environment where we value your attention to detail and commitment to excellence.

About the Position

We're seeking a motivated and detail-oriented Shipping Coordinator to join our team. This role is critical in organizing, maintaining, and efficiently managing the flow of products within our warehouse. You'll be responsible for inventory management, shipping and receiving, and ensuring that stock levels are maintained and operations run smoothly. If you enjoy staying organized and working in a fast-paced environment, this role is a perfect fit! In this position, you'll have the opportunity to:

• Coordinate Deliveries and Shipments: Assist in receiving incoming stock and preparing outgoing shipments, ensuring accuracy in quantity and documentation for smooth and timely distribution.
• Organize and Maintain Inventory: Properly store products in designated locations to maximize space, streamline picking processes, and ensure quick and easy access to items.
• Maintain a Safe and Orderly Warehouse: Uphold cleanliness, safety, and functionality of the warehouse by following all health, safety, and operational procedures.
• Support Daily Shipping Operations: Facilitate the flow of goods by supporting the handling of inbound supplies and outbound shipments, helping to ensure customer orders are fulfilled on schedule.

Responsibilities

Shipping Coordination:

• Prepare regular shipping estimates for the Customer Service team to ensure accurate expectations for delivery timelines.
• Schedule pickups for both loose box and palette deliveries to clients, ensuring timely and efficient outbound shipments.
• Schedule and coordinate cross-border consolidated shipments, ensuring all required paperwork is completed accurately.
• Review invoices for outbound shipments and compare them with merchandise being prepared to ship out to ensure complete accuracy.
• Verify that packed and labeled items are correctly stacked on pallets prior to release for shipping to clients.
• Create and submit necessary shipping documentation (invoices, purchase orders, bills of lading, etc.) to shipping companies for each outbound shipment.
• Ensure all required paperwork is filed upon order completion and make sure all paperwork and bills are included with each shipment.
• Communicate with truck drivers for timely delivery to clients.
• Coordinate pickups from supplier locations for inbound supplies, ensuring proper planning and documentation.
• Verify that inbound deliveries match supplier purchase orders and take corrective action if discrepancies are found.
• Continuously review freight costs and transportation rates, to keep costs as low as possible.
• Build strong relationships with preferred partners to ensure reliable and consistent logistics support.

Documentation Management:

• Create and manage all shipping documentation (invoices, purchase orders, bills of lading, cross-border paperwork, etc.).
• Track and plan shipments according to customer requirements, ensuring accurate and on-time deliveries.
• Coordinate with shipping and courier companies to ensure timely deliveries, providing up-to-date status to the Customer Service team as needed.
• File and process claims with transportation companies in the event of lost or damaged shipments, ensuring timely resolutions.

Qualifications and Education:

• Bachelor's Degree Required: Additional certifications or training in warehouse operations a plus.
• Previous Office or Customer Service Experience: Experience in a office or administration center is preferred but not required.
• Strong Organizational Skills: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Attention to Detail: Strong focus on accuracy, especially when managing inventory, processing shipments, and verifying orders.
• Basic Computer Skills: Familiarity with using computers and ability to navigate basic software applications.
• Knowledge of Common Warehouse Procedures and is able to lift 50 lbs.

Job Types: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Education:

• Bachelor's Degree (preferred)

Work Location: In person