Delivery Driver
EVKL
Job Description
Job Description
Key Responsibilities
* Load and organize packages into the delivery vehicle according to the assigned route.
* Safely operate a delivery van while following all traffic laws and DSP safety requirements.
* Deliver packages to residential homes, apartments, businesses, and other customer locations.
* Use the Amazon delivery app and handheld device to navigate routes, scan packages, and complete deliveries.
* Follow customer delivery instructions and ensure packages are delivered to the correct address and location.
* Take clear and accurate Proof of Delivery (POD) photos when required.
* Follow proper procedures to minimize Delivery Not Received (DNR) incidents and other delivery defects.
* Maintain a high Delivery Completion Rate (DCR) by making appropriate delivery attempts and following required procedures for undeliverable packages.
* Contact customers when necessary to resolve access problems, address issues, OTP deliveries, or other delivery difficulties.
* Follow proper procedures for business-closed, customer-cancelled, damaged, missing, or undeliverable packages.
* Return undelivered packages to the delivery station and ensure the correct RTS (Return to Station) reason is selected.
* Maintain communication with dispatch regarding delays, route difficulties, vehicle issues, emergencies, or assistance requirements.
* Perform vehicle inspections before and after the route and immediately report any safety or maintenance concerns.
* Follow safe-driving standards, including proper seatbelt use, safe following distance, speed compliance, and distraction-free driving.
* Handle packages carefully and professionally while protecting customer property.
* Work independently in different weather and traffic conditions while meeting route expectations.
* Assist other Delivery Associates with rescues when directed by dispatch.
* Maintain professional and respectful interactions with customers, coworkers, dispatchers, and station personnel.
Physical Requirements
* Ability to repeatedly enter and exit a delivery vehicle throughout the shift.
* Ability to walk, climb stairs, bend, lift, carry, and handle packages throughout the workday.
* Ability to lift packages up to the weight limit established by the employer.
* Ability to work outdoors in varying weather conditions.
Performance Expectations
Delivery Associates are expected to maintain strong performance in areas such as:
* Safe driving
* Delivery Completion Rate (DCR)
* Delivery quality and accuracy
* Proof of Delivery (POD)
* Customer delivery instructions
* DNR prevention
* Proper package handling and returns
* Attendance and reliability
* Customer service
* Compliance with Amazon and DSP safety procedures
$37 per hour
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