Remote Client Services Team Manager
One Jan
Lead remote client services through coaching, KPI ownership, and process discipline at One Janitorial. This full-time contract role spans Canada and US expansion.As Service Manager, you manage 6 to 8 service employees and improve their performance, processes, and growth. You run one-on-ones, train employees, address underperformance, and maintain consistent standards. You report to the Client Services Manager while supporting a fully remote commercial cleaning company.Key Responsibilities:
Manage daily performance for 6 to 8 service employeesHold regular one-on-ones using the coaching processTrain employees on roles, processes, and expectationsTrack KPIs, targets, and team resultsSet after-hours schedules and confirm coverageRequirements:
At least one year leading a teamAt least two years delivering service or operations workPrevious remote team leadership experience strongly preferredExcellent written and spoken EnglishReliable high-speed internet with backup connectivityBring remote leadership, direct coaching, accountability, and operational organization to One Janitorial's service team.
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Manage daily performance for 6 to 8 service employeesHold regular one-on-ones using the coaching processTrain employees on roles, processes, and expectationsTrack KPIs, targets, and team resultsSet after-hours schedules and confirm coverageRequirements:
At least one year leading a teamAt least two years delivering service or operations workPrevious remote team leadership experience strongly preferredExcellent written and spoken EnglishReliable high-speed internet with backup connectivityBring remote leadership, direct coaching, accountability, and operational organization to One Janitorial's service team.
#J-18808-Ljbffr
Vacancy posted 1 hour ago
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