Program Administration / Customer Service Representative
Full-time
CMG Marketing
CMG Marketing, a full-service marketing, contact center, and program management company, is seeking a highly skilled and experienced Program Administration / Customer Service Representative to join our team. Our company is dedicated to helping our clients achieve their program goals and objectives. The successful candidate will be responsible for providing administrative and operational support to our programs and clients while also delivering exceptional customer service. This is a full time - in office position, with an office in the Don Mills area and due to the various responsibilities, not a virtual position.
Responsibilities
- Assist in the day-to-day administration of programs, including data entry, tracking, and reporting
- Answer and handle customer inquiries, complaints, and issues in a professional and timely manner (via phone and email)
- Manage and monitor program schedules, ensuring timely execution and delivery of all program components
- Collaborate with clients, stakeholders, and team members to ensure program goals and objectives are met
- Support the development and implementation of programs, including all administration and reporting
- Maintain accurate and up-to-date program files, records, and databases
- Contribute to the continuous improvement of program processes and procedures to enhance efficiency and effectiveness
Requirements
- 2+ years of experience in program administration or customer service/Office environment
- Related Diploma
- Excellent communication skills, both verbal and written
- Strong interpersonal skills and ability to build and maintain positive relationships with clients, stakeholders, and team members
- Ability to work independently, as well as part of a team, in a fast-paced, deadline-driven office environment
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Program Administration / Customer Service Representative in Toronto, ON vacancy
$18.25 - $20 per hour
...Bristol Car and Truck Rentals! Are you a customer service professional ready for the next step in... ...insurance coverage. RSP Matching Program: Plan for your future with our retirement... ...team. Daily Operations: Assist with administrative tasks like invoicing, reporting, and...SuggestedHourly payLong term contractFull timeInternship- ...building relationships with our customers and with each other, and... ...delivering outstanding customer service and keeping our department... ...offers: Comprehensive benefit program and coverage that varies by... ...pride in growing a team that represents the best in the business. Join...SuggestedPart timeWork at officeLocal areaAfternoon shift
$54.97k - $58.4k per year
...to OMA Insurance products and services. You will respond to daily... ...College Diploma in Business Administration or equivalent Minimum four to five years of relevant customer service experience, preferably... ...plus pension plan and a bonus program Exceptional group benefits...SuggestedPermanent employmentFull timeWork at officeFlexible hours$47k per year
...therapy, coaching, mindfulness, and family services to millions worldwide. Since 1982, we... ...to design flexible, forward-thinking programs that evolve alongside today’s... ...person at a time. Current Opportunity: Customer Service Representative Location: Toronto Remote/...SuggestedLong term contractFull timeWork at officeLocal areaRemote workWorldwideFlexible hours- ...About the Call Center Representative Position We're seeking a personable, customer service oriented individual to join our team as a Seasonal Call Center Representative. As the primary link between our company and both current and potential clients, you'll be responsible...SuggestedTemporary workSeasonal workWork at office
- ...he Customer Service Representative (CSR) is the primary customer service / operations contact with the customer. The CSR is also the primary operations contact with ZIM Logistics’ overseas offices & agents. The CSR conducts effective and efficient handling of shipments to...Local areaOverseas
$20 per hour
...communicator who thrives in a high-energy environment? We are seeking three (3) Bilingual Customer Service Representatives to join a brand-new department within a premier national loyalty program. This is a 100% remote opportunity to support members across Canada from the comfort...RemplacementPermanent employmentFull timeContract workRemote workMonday to fridayShift work- ...Please note the location of this position must be based in the Greater Toronto Area. Bilingual Customer Service Representative As part of our strategy to expand and strengthen our presence across Canada, we are looking for a Bilingual Customer Service Representative...Trial periodMonday to fridayShift work
- ...States we pride ourselves on delivering personalized, high-quality service to travelers across the country. Key Responsibilities... ...communication skills—both written and verbal. A background in customer service, ideally within travel, tourism, or hospitality. High...Remote jobInternship
$19.84 - $25.01 per hour
...Requisition Number : 230308 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing...RemplacementFull timeWork at officeLocal areaShift workDay shift$20 per hour
...Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, fully remote... ...people? We're seeking Bilingual Customer Service Representatives (English/French) within a leading loyalty program. This is an exciting remote opportunity with significant...Long term contractPermanent employmentContract workWork at officeImmediate startRemote workWork from homeMonday to fridayShift work$18 per hour
...monthly performance incentive programs allowing you to earn... ...companies) Paid Training Representing one of our major clients, The... ...through outbound calling to their customers Friendly, Professional and... ...Experience in sales or Customer services (hotel services, retail, call...Hourly payPermanent employmentFull timeImmediate start- ...from home research opportunities that help shape products, services, and user experiences. Role Overview We’re... ...individuals from all backgrounds, including those searching for customer service representative roles, to express interest in joining upcoming consumer market...Part timeCasual workRemote workWork from homeFlexible hours
- ...people around us and our planet. Job Summary The Customer Care Representative will act as a brand ambassador by assisting and resolving... ...helpful solutions and delivering exceptional, professional service in every interaction. This role is excellent for someone with...Contract workWork at officeRemote work
$19 - $20 per hour
...today. A day in the life of a Financial Service Representative : Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.... ...RRSP match and Employee Share Purchase Plan programs. Employee discounts on furniture, electronics...Full timeStart today$62.09k per year
...confidential position, the Executive Program Co-ordinator provides administrative and operational support to the CEO... ..., the Shelters and Clinical Services Department, Permanent Housing Department... ...with the public and funders, representing YWCA Toronto if necessary Please...Permanent employmentFull timeSeasonal workWork at officeLocal area$80k - $138k per year
...owned and operated professional services firm in our country, we are... ...is making into its Customer Relationship Management, Customer... ...to participate in our bonus program. Deloitte is fair and competitive... ...all qualified candidates who represent the full diversity of communities...Permanent employmentFlexible hours- We are looking for a Collector. No experience required! We will train you We offer the following benefits to our valued employees: Fun, competitive working environment Professional atmosphere Monthly salary plus commission structure negotiable based on experience...Permanent employmentFull time
- ...bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring... ...moving to North York toward the end of 2026! The Customer Care Representative serves as a recognized subject matter expert,...Long term contractFixed term contractWork at officeRemote work
$24 - $26 per hour
...Client Service Representative (Medical Administration) Location: ProResp Toronto Full-time Permanent Role (37.5hrs/week: Monday - Friday 9:00am - 5:00pm... ...health and dental, pension, EAP (Employee Assistance Program), health spending account and more ~ Paid sick days and...Permanent employmentFull timeWork at officeMonday to friday$80k per year
...Yo, Merlin: Want to sprinkle a little magic into our customer success center? Do you believe that people come first, and that great service is the key to success? If you’re nodding your head, then we should talk. We’ve got a cracking opportunity for you to join our team as...Full timeCasual workWork at officeMonday to fridayFlexible hours2 days per week$87k - $119k per year
...too, let's talk. Partner & Education Services Program Manager Get to know Okta Okta is The... ...better with their unique experiences. The Customer First Team We are a team of Identity... ...and documentation for developer and administrator audiences. By creating world-class learning...Long term contractLocal areaWorldwideFlexible hours$18 - $21 per hour
...Midtown Toronto is currently looking for a Service BDC Representative to add to their team in Toronto.... ...Department by delivering outstanding customer service and assisting clients with their... ...Referral bonuses up to $2,000 and incentive programs. ~Comprehensive Benefits– Health,...Hourly payLong term contractSummer workWeekend work$67.92k per year
...satisfaction of alumni engagement and programs; building advancement talent capacity within... ...Donations Management, the Constituent Services Administrator plays a critical role in ensuring the... ...experience in administration. Prior customer service experience in a professional...Full timeWorldwide$169.08k - $211.35k per year
...step or classification. The Director, Customer Services & Operations will lead the end-to-end... ...~Post-secondary education in business administration, Engineering, Finance, Operations Management... .../ Continuous Improvement, Project/Program Management (PMP, Agile) ~Experience managing...Long term contractLive InWork at officeRemote work2 days per week$800 - $1400 per month
...Job Description: Customer service Job responsibilities: 1. Respond promptly and professionally to players' inquiries and provide accurate information regarding game features, gameplay, and technical issues. 2. Assist players in troubleshooting and resolving game-related...Full timeRelocationShift workNight shiftDay shiftAfternoon shift1 day per week$50k - $55k per year
...fill an opening for a Bilingual Trade Services Administrator to join our Trade Services team for 6 months... ...in a fast-paced environment Strong customer service orientation Strong... ...Matching contributions to our retirement program Commitment to the continuous improvement...Temporary workInternshipWork at office- ...Toronto Area. A well-qualified Contract Administrator will work with our engineering team of designers and site representatives to provide contract administration and... ...of the local community to deliver customized infrastructure services for municipalities and real-estate...Permanent employmentFull timeContract workFor contractorsLive InWork at officeLocal areaWork from homeFlexible hours
- ...lasting relationships with our people customers and partners. The Director Sales & Service is responsible for leading the... ...improvement of enterprise sales and service programs that drive profitable growth and elevate the omnichannel customer experience. This role translates...Full timeLocal area
$40.63k - $50.79k per year
...Positive, un-big bank like service experience delivered through... ...you play. Member Service Representative DUCA is currently looking... ...delivering outstanding service to customers, known as Members. We are... ...duties, processing and administration as required Occupational Experience...Full timeWork at officeLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Program Administration / Customer Service Representative. Be the first to apply!
Related searches
- customer Toronto, ON
- cibc customer contact centre Toronto, ON
- healthcare administration Toronto, ON
- commis à l'administration Toronto, ON
- directeur finances et administration Toronto, ON
- administration no experience Toronto, ON
- education administration Toronto, ON
- fund administration Toronto, ON
- union administration Toronto, ON
- public administration Toronto, ON