Full-Time Concierge at InterContinental Toronto

Elevate guest experiences as a Full-Time Concierge at InterContinental Toronto Centre. Utilize your charm and hospitality skills in the bustling heart of downtown Toronto. This role is perfect for individuals passionate about providing exceptional service and coordinating guests’ requests. As a key member of the IHG team, you will manage inquiries, reservations, and ensure a welcoming environment for visitors. Engage with guests to exceed their expectations and enhance their stay. Key Responsibilities:

• Coordinate guest needs and inquiries for superior service
• Collect and provide information on hotel services and local attractions
• Assist guests with reservations and ticketing requirements
• Respond to guest concerns or complaints promptly
• Maintain a neat concierge desk reflecting hotel standards

Requirements:

• High School diploma with one year of concierge experience
• Fluent in English; other languages a plus
• Ability to lift items up to 25 pounds
• Strong communication skills in guest interactions
• Availability for nights, weekends, and holidays

Become a vital part of the InterContinental Toronto team, where hospitality shines. #J-18808-Ljbffr