HR Business Partner

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com

We are seeking an experienced HR Business Partner to lead human resources operations for our U.S. and Canada technical teams, ensuring alignment between people strategy and business objectives. Based in Victoria, BC, you will support a highly specialized, cross-border organization (including Engineering, Product, and IT).

The ideal candidate will bring a strong foundation in HR best practices, employee relations, and organizational development, along with the ability to partner closely with senior and executive leaders to provide strategic guidance, propose innovative solutions, and drive initiatives that reflect both our business goals and company culture. Ultimately, this role serves as a trusted advisor on all aspects of people and organizational effectiveness—helping to shape a high-performing, engaged, and inclusive technical organization across the U.S. and Canada.

What You'll Do

• Strategic Partnership: Act as a trusted advisor to senior and executive technical leaders, aligning people strategies with departmental goals, workforce planning, and organizational design.
• Employee Relations & Performance: Manage complex employee relations issues, provide coaching to managers on performance management, and foster a culture of continuous feedback and development.
• Cross-Border Operations: Serve as the subject matter expert on U.S. and Canadian labor legislation, payroll, and benefits, ensuring full legal compliance and seamless HR operations across both regions.
• Data-Driven Insights: Leverage HR metrics and analytics (e.g., retention, engagement, time-to-hire) to diagnose organizational health, identify trends, and propose proactive solutions to executive leadership.

What You Bring

• 2+ years proven work experience as an HR business partner
• Excellent people management skills
• Analytical and goal-oriented
• Demonstrable experience with HR metrics
• Thorough knowledge of labor legislation
• Full understanding of all HR functions and best practices
• BS degree in Human Resources or related field or equivalent experience
• Knowledge of US and Canadian benefits and payroll

Salary Range: $91,000.00 - $96,000.00 CAD per year, plus an additional 5% Company annual bonus contingent on Company performance and eligibility to receive a Restricted Stock Unit (RSU) grant

• This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Strong extended health benefits: Health & Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage
• Insurance coverage (life, short-term disability, long-term disability, and more)
• Health Care Spending Account
• Two different Employee Assistance Programs
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

Note: Benefits may vary by location and are subject to local regulations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.