Host/Hostess
Full-time, Part-time
Wentworth Hospitality Group
About Us
Wentworth Hospitality Group is a leading hospitality group in Canada. We pride ourselves on our attention to detail, continuously innovating and improving, we strive to set new standards in the hospitality industry. At Wentworth, we are more than just a place to stay or dine; we are a destination where lasting memories are created, and guests feel genuinely appreciated and at home.
Wentworth Restaurants Inc. is a division of the Wentworth Hospitality Group, which features four standout Vancouver restaurants and will soon open another location. Homer St. Cafe & Bar, in Yaletown, offers Michelin-recommended comfort food, highlighted by its signature rotisserie chicken. Tableau Bar & Bistro, in Coal Harbour, serves award-winning French cuisine with a West Coast twist. Maxine’s Cafe & Bar, on Burrard Street, blends Soho charm with European bistro flair, offering vibrant all-day dining. Folietta, in Grandview-Woodlands, showcases Italian-inspired dishes made with fresh West Coast ingredients.
We look forward to you starting your career with Wentworth!
Position Summary
The Host(ess) is the first point of contact for guests, setting the tone for a welcoming and memorable dining experience. This role requires a warm and professional presence, with a focus on creating a comfortable and inviting atmosphere. As a key part of the front-of-house team, the Host(ess) contributes to the overall flow and energy of the space, ensuring guests feel valued and cared for from the moment they arrive. This position reports to the General Manager, with directions and instructions from Senior Management and the Owners at times.
Position Responsibilities
- Providing fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff and culinary production team.
- Greeting and welcoming each guest seated in their assigned station.
- Being very familiar with all food and beverage items on the menu.
- Selling on a consistent basis, while continuing to create new opportunities and strategies for increasing the cheque average.
- Performing the opening and closing procedures i.e., the set up and break down of stations, clearing and re-setting up of tables, etc.
- Maintaining and ensuring the overall cleanliness of assigned station(s) and establishment.
- Performing accurate cash & credit handling as well as POS procedures.
- Protecting the restaurant and guests by complying with sanitation, safety, and alcohol beverage control policies.
Experience & Qualifications
- Education: Valid BC Foodsafe Certification & BC Serving it Right Certification.
- Experience: prior experience in a food-serving establishment.
- Self-motivated, organized, and ability to multi-task effectively.
- Must have the ability to work a flexible schedule, days, nights, and weekends.
- Must be punctual and reliable.
- Ability to work varied hours.
- Excellent interpersonal skills with guests and employees.
- Customer service focus and quality orientated.
- Adaptable and flexible.
- High energy level.
Work Schedule
This full/part-time position generally works eight-hour days. The specific work hours during the workday may be determined through mutual agreement, allowing for flexibility as needed.
Additional Information
Wentworth is an equal-opportunity employer who offers competitive compensation and benefit programs. We thank you for your interest in this position but only those who are short-listed for an interview will be contacted.
Vacancy posted 1 day ago
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