Academic Service Clerk

Job Responsibility:

• Job ID: SUPP-23/24-228
• Location: Kingston, with Tri-Campus Responsibilities
• Deadline: June 27, 2024
• Job Type: Support
• Start Date: Immediately
• Department: School of Business and Community Services
• Positions: 1

POSITION SUMMARY

The incumbent delivers front-line customer and clerical services in support of the students and staff of the assigned portfolio.

The Academic Services Clerk answers both routine and complex inquiries from potential, current and former students, College employees and the general public. Clerical support services include general office administrative assistance and assisting part-time and partial-load faculty in the onboarding process of their employment.

Qualifications

Education and Experience:

A minimum of a 1-year College Certificate in Office Administration (or equivalent).

A minimum of 2 years of relevant work experience within a service sector.

Other Required Qualifications:

• Proficiency in microcomputer applications (theory and practice - accurate presentation and production consistency) including word processing and spreadsheet (Microsoft Office Suite - Outlook, Word, Excel), database experience.
• Solid understanding of office procedures and practices.
• Effective interpersonal, listening and communication skills (written/verbal).
• Effective time management and organizational skills to establish priorities and meet deadlines.
• Excellent keyboarding and data entry skills.
• Knowledge of school operations and College/Campus organization.
• Detail-oriented and accurate.
• Respect for confidentiality.
• Tactful and diplomatic.
• Customer service oriented.
• Planning and time management skills.
• File management skills.

Physical/Work Environment Essential Requirements:

The successful incumbent must have the ability to report to the work location or work temporarily from a remote location with reliable internet access, as approved by the College and in accordance with the college's Telework Policy.

SALARY AND TERMS:

• Support Group: Pay Band D
• Hours per week: 35
• Start Rate: $25.86/hour
• Posted Date: June 18, 2024
• Closing Date: June 27, 2024 (4:00 p.m.)

How to Prepare your Application for Submission: You will be able to attach only one document to your application. To prepare your application: Combine your cover letter and resume as one document. Save your document in .PDF, .doc, or .docx format using Last Name, First Name as your naming convention. Click on the link and complete the application form. Attach your cover letter/resume document to the application form.

THIS IS A FULL-TIME BARGAINING UNIT POSITION

This competition will be processed in accordance with College policy, the Academic and Support Staff Collective Agreements. In addition to comparing candidates' qualifications and experience to the listed technical skills, education, work experience, and personal characteristics (values, attitudes, motivation, and performance), the seniority of Bargaining Unit members will be considered. If the search extends beyond the Bargaining Unit, consideration will be given to accumulated service with the College.

St. Lawrence College is committed to employment equity and diversity in the workplace. We encourage and welcome applications from members of the designated groups, including women, racialized minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation and identity. St. Lawrence College is committed to an inclusive, barrier-free selection process. SLC provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Belonging, People and Culture at View email address on ca.edajobs.com. To obtain a copy of this position vacancy or any of the position related documents in an alternate format please contact View email address on ca.edajobs.com and our Talent Management Consultants will address your requests for accommodation confidentially.

This job opportunity is open to both internal and external applicants. Only those who are selected for an interview will be contacted.