Director Hr Operations Technology And Data

Toronto Pearson International Airport

Lead HR transformation at Toronto Pearson through HR technology, workforce analytics, and service delivery in a flexible hybrid environment. Shape scalable systems that improve employee and manager experiences.Reporting to the Chief Human Resources Officer, the Director leads HR Services, HR Technology, and HR Data and Analytics. This transformational leader modernizes operations through automation, process improvement, governance, and digital enablement. The mandate includes strategic oversight of systems, analytics, and service delivery.Key Responsibilities:
Lead a modern HR service delivery operating modelOversee centralized intake, case management, escalations, and metricsDevelop the HR technology strategy and roadmapLead HR systems enhancements, integrations, governance, and vendorsDeliver workforce insights, dashboards, reporting, and predictive analyticsRequirements:
10+ years of progressive Human Resources experienceSignificant leadership in HR Operations, Technology, or ServicesBachelor's degree in Human Resources, Business, or Information SystemsEnterprise HRIS or HCM experience with platforms such as DayforceAbility to obtain and retain Transportation Security ClearanceBring HR operations leadership, technology strategy, analytics expertise, and transformation experience to the GTAA at Toronto Pearson.
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