Logistic Coordinator and dispatch support

Job Posting: Dispatcher
Industry: Heavy and Industrial Equipment Rental
Ville Saint-Laurent

Role Overview
A company in the industrial equipment rental sector is seeking a dynamic Dispatcher to coordinate the daily movements of its fleet.

At the heart of our operations, you will work closely with the sales team, the service department, yard personnel, in-house drivers, and external transport providers. Your mission will be to ensure that deliveries, pickups, and transfers are carried out punctually, safely, and in compliance with operational requirements.

Advantages
Permanent Position
Ville Saint-Laurent
Salary: $65k–$75k + annual bonus
Work schedule: Monday to Friday, 6:30 AM – 3:30 PM (includes a 30-minute lunch break); 40 hours per week, with the possibility of overtime
100% on-site (in-person)
4 weeks of vacation: 2 weeks during the Christmas holiday period and 2 weeks in July (construction holiday)
Benefits 100% employer-paid after 3 months; includes a pension plan with a 4% company match
Parking available

Responsibilities
Key Responsibilities
Logistics Coordination: Plan and coordinate daily equipment deliveries, pickups, exchanges, and inter-branch transfers.
Contract and Asset Management: Assign required equipment and accessories to rental contracts, and confirm their availability and proper preparation prior to dispatch.
Resource Allocation: Schedule company drivers, trucks, and trailers, as well as external carriers, based on operational requirements.
Priority Management: Adjust the daily schedule in real time in response to shifting priorities, customer requests, and urgent matters.
Transport Communication: Relay routes, schedules, site access instructions, and priorities to drivers and carriers.
Field Supervision: Oversee and prioritize the daily tasks of drivers and yard personnel.
System and Data Tracking: Maintain accurate records of equipment status, location, and movement within the dispatch system, while ensuring the precision of all transport documentation.
Internal Collaboration: Coordinate with the sales, service, and yard departments to address issues regarding equipment availability, breakdowns, repairs, and specific customer requests.
Continuous Improvement and Safety: Monitor delivery and pickup performance, optimize routes, and promptly report any damage, mechanical issues, or operational concerns.

Qualifications
Profile sought
Prior experience in dispatch, logistics, transportation, or the equipment rental industry (a significant asset).
High school diploma (DES) or equivalent; college-level or technical training in logistics/transportation (an asset).
Bilingualism required, with an advanced level of English, as the role involves daily communication with Ottawa, Ontario, and the United States.
Proven ability to manage multiple priorities simultaneously in a fast-paced, ever-changing environment.
Rigorous approach: Strong problem-solving skills, excellent organizational abilities, attention to detail, and strict adherence to safety standards.
Excellent interpersonal skills.
Proficiency in a dispatch/rental management system and a solid working knowledge of the Microsoft Office suite (particularly Excel).
Valid driver’s license; familiarity with the regulations and requirements for transporting heavy equipment.

Summary
If you are a highly organized professional, ready to take on challenges within a dynamic team, we would love to hear from you!

View phone number on jobs-ca.com

Good to know you !

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.