Healthtech Consultant (Bilingual French & English)

Make a difference. Be happy. Grow your career. Healthtech, a Nordic Global Company based in Canada, delivers healthcare organizations with strategic advisory, clinical transformation, implementation solutions, and application support services for over 40 years. A Healthtech Consultant is more than a healthcare technology expert. Our consultants take ownership of their work and play a meaningful role in the success of our clients and our organization. We are seeking professionals who listen carefully, partner closely with clients, and recognize that every healthcare organization and project is unique. You will work on complex, high-impact initiatives that help healthcare organizations improve how they deliver care through the implementation, optimization, and support of healthcare information systems. Experience with EMR/EHR implementations is required, and experience with optimization initiatives is considered a strong asset. To be successful in this role, you will bring:

you will bring:

• Bilingual proficiency in French and English (required)
• At least three years of EMR/EHR implementation or support experience
• Strong client-facing consulting and stakeholder engagement skills
• Experience working in healthcare technology environments

Role Overview

The Healthtech Consultant provides consulting services to clients on healthcare technology and digital transformation projects in an analyst, project management, project leadership, or training capacity. This role requires a balance of technical expertise, client engagement, and collaborative problem-solving.

Key Responsibilities

• Deliver healthcare technology consulting and administrative computer services for Healthtech clients.
• Apply technical expertise to client system builds to identify, troubleshoot, and resolve issues.
• Mentor and support client project teams, as required, on project approach and system build strategy.
• Identify, track, and document project risks and issues.
• Analyze, document, and optimize clinical and operational workflows.
• Collaborate closely with project leadership through documentation, facilitation, and status reporting.
• Work directly with end users to monitor workflows, provide clear documentation, and recommend optimization opportunities.
• Lead meetings related to project status, deliverables, and ongoing coordination of work products.
• Perform additional project-specific duties as outlined in the client's statement of work.
• Represent the company at corporate or client-related functions, as appropriate, to support relationship-building and professional networking.

Skills and Experience

• Minimum 3 years of hands-on experience implementing and/or supporting EMR/EHR systems.
• Bilingual proficiency in French and English (required).
• Previous experience in project management or project coordination is an asset.
• For project management or leadership-focused roles, PMP certification is strongly preferred.
• Strong written and verbal communication skills, with the ability to convey complex information clearly.
• Highly organized, with the ability to manage multiple priorities while maintaining attention to detail.
• Self-motivated, with the ability to manage schedules, meet deadlines, and independently monitor work quality.
• Highly adaptable, with the ability to quickly adjust to new project environments, client organizations, diverse stakeholder groups, and evolving project requirements.
• Demonstrated ability and interest in mentoring and supporting the development of others.
• A strong work ethic, with a commitment to respect, accountability, ethical behaviour, and organizational values.
• A consistently high degree of professionalism.

#LI-SD1 Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

Healthcare organizations are challenged to deliver higher quality care at a lower cost. Our award-winning team provides consulting services focused on strategy, technology, and operations, as well as managed services, that result in a stronger business with better patient outcomes. Ranked as a best place to work by nine publications, Nordic's culture provides our home office and consultants a supportive environment in healthcare that allows you to make a difference, be happy, and grow your career.