Building Operations Manager

Location: Ottawa, ON (On-site) Language: English, strong written and verbal communication skills required Background Check Requirement: Criminal background check and employment references required

About the Opportunity

Are you a hands-on building operations leader who thrives in a fast-paced environment? We are partnering with a well-established commercial real estate organization seeking an experienced Building Operator to oversee a portfolio of commercial office, retail, and industrial properties. This role offers the opportunity to take ownership of day-to-day operations while ensuring tenants, visitors, and stakeholders receive exceptional service.

Working closely with operations, maintenance staff, contractors, and property management teams, you will play a key role in maintaining safe, efficient, and high-performing properties. This is an excellent opportunity for a proactive professional who enjoys balancing technical expertise, leadership responsibilities, and customer service.

What’s In It for You

• Join a stable and respected organization with a strong presence in the commercial real estate sector
• Work in a collaborative environment that values accountability, teamwork, and continuous improvement
• Lead diverse operational initiatives and contribute to capital planning and property enhancements
• Gain exposure to a broad range of building systems, contractors, and property operations
• Be part of a workplace that values leadership, professional growth, and service excellence

Your Responsibilities

• You’ll oversee the daily operations of commercial office, retail, and warehouse properties
• You’ll manage maintenance staff, contractors, and service providers to ensure high-quality service delivery
• You’ll conduct routine building inspections and coordinate repairs, maintenance activities, and safety initiatives
• You’ll monitor HVAC, electrical, mechanical, security, fire alarm, and life safety systems to ensure optimal performance
• You’ll respond to tenant concerns, service requests, emergencies, and participate in an after-hours on-call rotation
• You’ll manage service contracts, support insurance claims and restoration activities, and assist with leasing-related requirements
• You’ll prepare capital expenditure recommendations and ensure compliance with applicable regulations and company standards

Skills and Qualifications

• 5–8 years of progressive experience in commercial, retail, or industrial building operations and maintenance
• Must be eligible to obtain a Reliability clearance.
• Certification in Building Environmental Systems (Class 1 & 2), SMT, 4th/5th Class Stationary Engineer, or equivalent designation
• Strong knowledge of HVAC, plumbing, electrical, fire alarm, life safety, and related building systems
• Ability to read and interpret mechanical and electrical drawings and technical documentation
• Demonstrated leadership experience managing staff, contractors, and service providers
• Strong problem‑solving, negotiation, customer service, and communication skills
• Knowledge of building codes, safety regulations, and emergency response procedures

Note from the Hiring Manager

“We’re looking for someone who takes pride in maintaining high standards, leads by example, and enjoys finding practical solutions to complex operational challenges. This is a role where your expertise and leadership will make a visible impact every day.”

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.