Senior Advisor, Digital Innovation And Transformation

We are looking for an experienced digital innovation and transformation professional to support the business and digital priorities of the Group Benefits and Retirement Savings (GBRS) division, particularly in the areas of Channel Shift, digital adoption, and the evolution of services offered to members, clients, and partners. The Principal Advisor, Digital Innovation and Transformation will help define, structure, and bring to life the digital vision for Group Insurance and Group Retirement Savings. This person will translate GBRS business priorities into scenarios, prototypes, end-to-end journeys, and recommendations that support alignment, planning, and decision-making.This role works closely with Product, Business, Technology, Sales, and Operations teams, as well as with the teams and centres of expertise responsible for digital experience, UX/CX, accessibility, and user research across the Individual Insurance executive division. The role does not replace these areas of expertise;
it helps incorporate their direction and standards into GBRS-led initiatives.The role will also act as a strategic partner to Sales teams, supporting client and prospect engagements through compelling demonstrations, end-to-end journeys, and a clear articulation of the GBRS digital vision and value proposition.More specifically, you will be required to:
Manage and evolve the end-to-end Figma prototype representing Group Insurance and Group Retirement Savings digital services across web and mobileMaintain an integrated representation of current and future GBRS services to illustrate business priorities, product roadmaps, and transformation initiativesContribute to GBRS digital direction and roadmap by identifying opportunities for innovation, simplification, digital adoption, and value creationTranslate member and client needs, market feedback, and business objectives into recommendations and scenarios that support the evolution of digital products and servicesUse prototypes, end-to-end journeys, and other artifacts as tools for communication, alignment, planning, and decision supportFacilitate ideation, co-creation, and innovation workshops focused on complex business and digital transformation challengesCollaborate with UX/CX, accessibility, and user research teams and centres of expertise to incorporate their direction, expertise, and best practices into GBRS digital initiativesProvide influential leadership across Product, Business, Technology, Sales, and Operations teams to foster a shared understanding of priorities and desired outcomesPresent the vision and value of GBRS digital services to clients, executives, and other strategic stakeholders through demonstrations and end-to-end journeysSupport Sales teams in client and prospect engagements by illustrating the digital vision, current capabilities, and potential future evolutionWhat we offer*
Competitive salary and annual bonus4 weeks of flexible vacation starting in the first yearDefined benefit pension plan that provides predictable, stable income throughout retirementGroup insurance including telemedicineReimbursement of health and wellness expenses and telework equipment* Benefits apply based on eligibility criteria.#LI-Hybrid, #ON10-What you bring to the table
Bachelor's degree in a relevant fieldA minimum of six years of experience in roles related to innovation, digital transformation, product strategy, product management, prototyping, or related fieldsPlease note that other combinations of qualifications and relevant experience may be consideredDemonstrated experience translating business and customer needs into digital recommendations, scenarios, and directionAbility to provide influential leadership and mobilize stakeholders in a complex, cross-functional environmentStrong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with english-speaking parteners, members and/or clientsExpertise in workshop facilitation, communication, simplification of complex concepts, and strategic storytelling with clients, executives, and large stakeholder groupsStrong proficiency in Figma, journey mapping, advanced prototyping, and ideation and co-creation methodsComplexity, Innovation, Interpersonal SavvyEquity, Diversity, Inclusion and AccessibilityEquity, Diversity, Inclusion and Accessibility At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Trade Union (If applicable) Job Family Marketing (FG) Unposting Date 2026-11-16Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first. The jobs you found aren't the right fit? Introduce yourself: we want to know you!
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