Area Director
SMB HR Talent Management Inc.
Our client is looking for a thoughtful, capable, and people-focused Area Director to join its Halifax team. This is an opportunity to step into a visible leadership role where you will guide a complex healthcare operation, support leaders across the business, strengthen client and community relationships, and help drive strong service, financial, and operational performance.
Company Overview
Bayshore Healthcare is a Canadian-owned healthcare organization and one of the country's leading providers of home and community healthcare services. Since 1966, Bayshore has grown and diversified its services across Canada, with a focus on enhancing the quality of life, well-being, dignity, and independence of Canadians. Its services span home and community care, government-funded programs, specialty pharmacy and infusion services, and integrated care solutions.
Position Summary
The Area Director will provide overall leadership for a complex Halifax healthcare operation of approximately 400 employees. The role is part of the organization’s national third-party business division and is accountable for operational performance, financial management, people leadership, client relationships, and continued business growth.
This on-site Halifax role requires a leader who can oversee a large healthcare operation, strengthen client relationships, identify growth opportunities, and ensure strong operational, financial, people, and service performance.
Key Responsibilities
Business Development & Client Relationships
- Build and maintain strong relationships with clients, healthcare partners, government and community stakeholders, and other key decision-makers.
- Identify opportunities to expand services, strengthen client relationships, respond to evolving community needs, and support sustainable growth.
- Participate in business development, contract discussions, and other activities that contribute to client retention and sustainable growth.
- Provide overall financial management for the branch, including annual budgeting, forecasting, expense management, and ongoing analysis of financial performance.
- Understand, interpret, negotiate, and manage third-party service agreements and healthcare-related contracts.
Operational & Service Leadership
- Provide overall leadership and strategic direction for the Halifax branch, ensuring strong operational performance, high-quality service delivery, and continued business growth.
- Establish clear operational priorities, performance expectations, and accountabilities across the branch.
- Work closely with clinical leadership to ensure services meet established quality, regulatory, contractual, and organizational standards.
- Lead, coach, and develop operational and clinical leaders, ensuring they have the direction, resources, and support required to effectively lead their respective teams.
- Establish clear expectations and hold leaders accountable for performance while fostering an environment of trust, collaboration, and continuous development.
Health and Safety
- Work with clinical and operational leaders to ensure adherence to applicable government requirements, organizational policies, contractual obligations, and ensure the operation maintains high standards of quality, safety and client service.
- Promote a strong health and safety culture and ensure appropriate leadership accountability for safe work practices and regulatory compliance.
Qualification & Experience
- Progressive operational and people leadership experience within healthcare or a related complex service environment, ideally including home and community care, continuing care, rehabilitation, medical or occupational health services, or organizations delivering publicly funded, privately delivered, or contracted healthcare services.
- Demonstrated commercial and business development experience, with a track record of identifying and pursuing growth opportunities, strengthening and expanding client relationships, and contributing to new or expanded services and revenue opportunities.
- Strong understanding of the Nova Scotia healthcare landscape and the stakeholders involved in healthcare and community service delivery across the province.
- Strong financial management experience, including responsibility for budgets, financial performance, forecasting, and expense management.
- Experience interpreting and managing complex service agreements or contracts; direct experience negotiating third-party or healthcare-related agreements.
- A university degree or college diploma in a related discipline is considered an asset.
Preferred/Assets
- Experience working within an organization that delivers services through government, health authority, insurer, institutional, or other third-party contracts.
- Strong business judgment, strategic thinking, and an entrepreneurial and growth-oriented mindset.
- Valid driver's licence and flexibility for occasional travel as required.
The successful candidate will be a pragmatic, collaborative leader with experience overseeing multidisciplinary teams in a complex healthcare or related service environment.
Opportunity Highlights
- The opportunity to make a meaningful impact on healthcare delivery in Nova Scotia, with a strong focus on clients, their experience, and the quality of care and services they receive.
- Broad leadership accountability across people, operations, financial performance, client relationships, contract management, service quality, and continued business growth.
- Meaningful autonomy to lead an established team, make decisions, influence change, and help shape the future direction of the Halifax operation.
- A competitive compensation and benefits package along with flexibility that supports work-life balance and the ability to recharge.
Confidential Inquiries
For additional details or to explore this role further, please contact the individual below. All interactions are managed with the highest level of discretion and confidentiality.
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