Mid-Level DevOps Engineer (5+ years) to support CIAM SaaS platform operations and channel onboa[...]

Our financial services client is seeking a Mid‑Level DevOps Engineer (5+ years) to support CIAM SaaS platform operations and channel onboarding within a cloud‑native identity environment. Location: Hybrid/Toronto – 2 days in office per week. Contract Duration: ASAP Oct 31st. Possibility of extension for a total of 12 months or beyond & possibility of conversion to FTE (preferred). Schedule Hours: 9am‑5pm Monday‑Friday; standard 37.5 hrs/week. Project

CIAM SAAS Solutions – Onboarding business channels to the CIAM SaaS platform. Candidate Value Proposition

Join a high‑impact engineering team where your work directly shapes the security, scalability, and customer experience of one of the bank’s most critical digital platforms. Role Overview

As a DevOps Engineer supporting our CIAM SaaS ecosystem, you will play a central role in enabling millions of customers to access digital services securely and seamlessly. Typical Day

Platform & Service Operations – Monitor and maintain CIAM SaaS platform stability, availability, and performance. Manage CIAM platform changes, patches, upgrades, and configuration updates. Troubleshoot deployment failures and perform root‑cause analysis. Onboarding Business Channels – Lead the technical onboarding of new business channels, apps, and digital products into the CIAM SaaS platform. Integrate new systems using OAuth2.0, OIDC, SAML, and CIAM APIs. Collaborate with architecture and security teams to ensure alignment with enterprise standards. DevOps & Automation – Build and maintain CI/CD pipelines for CIAM onboarding workflows. Automate customer lifecycle events such as onboarding, altering, and offboarding. Implement environment strategy, deployment governance, and release automation. Cross‑Functional Collaboration – Work closely with product teams, architects, and QA to ensure smooth integration. Support business stakeholders and service consumers during onboarding and post‑launch. Security & Compliance – Implement secure authentication and authorization flows. Support MFA, SSO, token management, and policy enforcement. Candidate Requirements / Must Have Skills

4+ years of hands‑on experience creating DevOps pipelines to build, scan, test, and deploy code to various production and pre‑production environments. 2‑4 years of experience with Continuous Integration and Delivery (CI/CD) pipelines (e.g., Jira, Jenkins, Gradle, Bitbucket, Artifactory; no Azure DevOps). 2‑4 years of experience with Ansible, creating playbooks, and YAML. 2‑4 years of experience with cloud and container technologies (e.g., Docker, Kubernetes, GCP) as we aim to build self‑serve products on a cloud platform. Nice‑to‑Have Skills

Strong working experience with incident management and setting up monitoring alerts. Excellent problem‑solving and troubleshooting skills for complex IAM integrations. Robust work ethic and reliability. Education

Bachelor’s degree in Computer Science, Engineering, Information Security, or related field. Best vs. Average Candidate

The best candidate is someone with experience in cloud‑native container technologies, infrastructure automation using Ansible, and end‑to‑end CI/CD pipeline development to support scalable, secure, and automated platform operations. Candidate Review & Selection

1st hiring manager or lead engineer – online 60‑minute scenario‑based interview to assess experience and cultural fit.

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