RTW Facilitator

Return to Work Facilitator

Do you want to join a team where you make a difference in the lives of people, find creative solutions to challenges and work collaboratively with injured workers, healthcare providers and a team of professionals? Then we would love to hear from you! WorkplaceNL administers an injury compensation system for workplaces in Newfoundland and Labrador. We provide safe and health workplaces, as well as provide return to work programs and benefits to workers and their dependents.

Role Responsibilities

• Provides education to workplace parties on their roles and responsibilities under RTW legislation, policies and procedures.
• Utilizes problem-solving skills to assist the workplace parties in identifying creative solutions to problems that are impeding the workplace reintegration process.
• Develops, implements and monitors individualized return-to-work plans that bridge the gap between the worker's abilities and job requirements.
• Discusses with health care providers the development of injury management plans.
• Educates and informs employers on their overall status of claim costs, PRIME impacts and trends with WorkplaceNL for purposes of supporting effective RTW programming and outcomes.
• Develops RTW presentations and webinars.

Essential Skills and Qualifications

• University degree, preferably in health care, social sciences or a related discipline, with two years relevant experience. Relevant experience may include promoting awareness and delivering education sessions, mediation/negotiation, dispute resolution and return to work planning.
• Certification from a disability management program would be an asset.
• Must have well-developed organizational, analytical and problem-solving abilities, combined with a demonstrated knowledge of Workplace Health, Safety and Compensation legislation, policies and procedures. An understanding of the roles that government, industry and labor play in the overall workers' compensation system is also required.
• A vehicle and valid driver's license are also requirements of this position.

What success looks like in this role

• Values excellence in client service and provides empathetic, respectful and timely service
• Exhibits strong interpersonal skills and displays professionalism in your everyday work.
• Enjoys achieving optimal outcomes and promoting return to work practices through the delivery of innovative and specialized services.
• Can manage time effectively and prioritizes your workload.
• Is adaptable to change and is willing to develop and learn new skills.

Experience and an educational equivalency will be considered.

An eligibility list may be established from this competition to fill future vacancies within a period of six months from the date of this posting.

We thank all candidates for their interest; however, only those selected for further consideration will be contacted.

For more information, please visit

About Us

At WorkplaceNL, we focus on improving quality of life for the people of Newfoundland and Labrador through safe workplaces and support for our clients. We provide occupational health and safety education and help prevent workplace injury and illness. We also provide compensation and support to workers, and their employers, during recovery and return to work.