Automotive Parts Desk Associate

Job Responsibility:

Who We Are:

Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast.

Canadian Tire offers customers a unique mix of essential products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home products.

Who You Are:

A mature and driven team player, with a proven track record of customer service excellence. You thrive in fast-paced environments, and are easily able to multitask.

Summary:

The Automotive Parts Associate works in a fast-paced automotive environment that involves constant interaction with customers in person and over the phone, with the use of a computerized automotive parts look-up system.

What You'll Do:

• Meet, greet and thank customers and provide friendly, informed service to them.
• Sources and orders automotive parts for customers though authorized suppliers .
• Test batteries, operates the battery station.
• Processes returns, warranties and castings as required.
• Clarify customer needs that help to locate the required parts and suggest any related parts in which customers might also need.
• Directs or guides customer to the location of requested items .
• Keep up to date with in-store promotions, deals, new products, and product locations.
• Ensure that your department is customer ready at all times by participating in department tasks such as stocking and facing.
• Working duties include use of retail equipment such as ladders, and dollies. Frequent lifting of variably weighted merchandise is a regular part of the working duties

What You'll Need:

• Effective written and oral communication skills.
• Basic math and typing skills.
• Comfort in learning or experience with retail computer systems and tools.
• Ability to take direction and complete tasks in a team setting, or individually.
• Ability to consistently provide professional customer service, including in situations of conflicts.
• Strong belief in the Canadian Tire values of honesty, integrity, and respect.
• Positive attitude, punctuality and solid work ethic.

As a condition of employment, applicants will need to complete employment verification.

Successful candidates will be able to work a variable schedule, including days, evenings, weekends, and holidays.

We thank all applicants for their interest in the position, however, only those selected for an interview will be contacted.

Work remotely

• No

Job Type: Full-time

Pay: From $15.80 per hour

Expected hours: 32 - 40 per week

Benefits:

• On-site parking
• Store discount

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

Work Location: In person

Expected start date: 2024-10-28