General Manager - Industrial

About Our Client

Our client is a global engineering and manufacturing company specializing in precision hydraulic systems and motion control solutions for heavy industrial applications.

Position Scope

The General Manager (GM) will have full accountability for the day-to-day leadership, performance and growth of the business. This is a true general management role—responsible for operations, commercial execution, financial performance, and team leadership—within a highly technical, project-driven environment.

The role requires a hybrid leader: Someone grounded in operations and engineering-adjacent environments, who can also represent the business confidently with customers, understand complex sales cycles, and contribute commercially when needed. The GM will ensure operational excellence, sound decision-making, and disciplined execution—while supporting commercial outcomes.

Core Responsibilities and Duties

Strategic Leadership

• Act as the primary leader integrating the business within the broader organization
• Develop and implement Sales, Engineering, Financial, and Operational strategies to support business expansion and operational efficiency
• Develop and implement strategic plans to achieve business objectives and drive growth in the global market
• Provide strategic recommendations to parent organization based on financial analysis and projections
• Participate in global strategic planning meetings

Operational Management

• Oversee daily operations, ensuring efficiency and effectiveness in all business processes
• Partner closely with engineering and technical leaders to ensure system designs are executable and scalable
• Plan and monitor the day-to-day running of the business to ensure smooth progress
• Regularly evaluate the efficiency of business procedures according to organizational objectives with a keen focus on continuous improvement
• Revise and create policies; promote their implementation

Commercial and Customer Engagement

• Act as a senior commercial presence with key customers on complex or high-value projects
• Support long-cycle sales efforts ranging from immediate needs to 12-month+ project timelines
• Collaborate closely with North American and international sales counterparts
• Support closing and shaping major opportunities where technical credibility is required

Financial Management

• In collaboration with global finance teams, manage the financial performance of the division, including budgeting, forecasting, and financial reporting
• Responsible for meeting or exceeding sales targets
• Assess costs, competition, and supply & demand to identify selling prices
• Control and manage profitability
• Oversee and evaluate expense reporting
• Review financial information and adjust operational budgets to promote profitability

Team Leadership

• Build and lead a high-performing team, promoting a culture of excellence, collaboration, and continuous improvement
• Lead and motivate team to improve customer service with clients
• Supervise team members from different departments and provide constructive feedback

Stakeholder Engagement & Management

• Build and maintain strong, trusted relationships with internal stakeholders across the business
• Foster strong relationships with key customers and external stakeholders, ensuring high levels of customer satisfaction
• Manage relationships and agreements with external partners and vendors

Additional Requirements

• Proficiency with MS Office suite of programs, as well as various business software (i.e., ERP, CRM)
• Travel as necessary to complete duties
• Valid Passport for out of country travel

Key Outcomes

• Successful development and implementation of a strategic plan that aligns with the overall goals of the global business and drives growth and profitability
• Effective collaboration with key internal stakeholders across the broader business, resulting in strategic recommendations that are based on thorough financial analysis and projections
• Active participation in global strategic planning meetings, contributing valuable insights and aligning the market strategy with global objectives
• Efficient and effective daily operations, with continuous improvement in business processes
• Successful planning and monitoring of day-to-day business activities, ensuring smooth progress and minimal disruptions
• Regular evaluation and revision of business procedures and policies to enhance operational efficiency and effectiveness
• Development and execution of successful sales, service, and marketing strategies that increase market share and customer engagement
• Achievement of sales targets through well-designed and implemented strategic plans
• Implementation of effective service strategies and best practices in delivering technical services, leading to high customer satisfaction
• Strong financial performance of the operations, including meeting or exceeding sales targets and managing profitability
• Accurate budgeting, forecasting, and financial reporting
• Effective cost management and pricing strategies that consider competition and market demand
• Building and leading a high-performing team that embodies a culture of excellence, collaboration, and continuous improvement
• Motivating the team to enhance customer service and achieve business objectives
• Ensuring adequate staffing levels and knowledge within the Sales and Service departments and providing constructive feedback to team members
• Establishing and maintaining strong, trusted relationships with internal stakeholders
• Fostering strong relationships with key customers and external stakeholders, ensuring high levels of customer satisfaction.
• Managing relationships and agreements with external partners and vendors effectively

Education and Experience

• 10-15+ years of progressive leadership experience
• University degree considered a strong asset
• Demonstrated experience in all functions within an industrial business
• In depth knowledge of diverse business functions and principles (i.e., Supply Chain, Finance, Customer Service, etc.)
• Working knowledge of data analysis, as well as performance and operational metrics

Personal and Leadership Attributes

• Inspiring and motivational leader with a track record of driving business success
• Exceptional strategic thinking and problem-solving abilities
• Strong communication, stakeholder management, and decision-making skills
• Excellent leadership skills; proven ability to build engaged, inclusive teams
• Demonstrated ability to work with cross-functional teams and influence strategic decisions
• Ability to think creatively and drive innovation within the organization
• Ability to adapt to a fast-paced and evolving business environment
• Strategic thinker with a hands-on approach to financial management
• Excellent organizational abilities
• Commitment to delivering exceptional customer service.
• Proven negotiation ability (i.e., conditions of sale, lease, service delivery)
• Ability to adapt to changing priorities and processes; works effectively under pressure

Application Instructions: To apply, please send a resume to Aman Sodi at ***email_hidden***.

Compensation: This position is exempt from Ontario’s 2026 pay transparency requirements under Regulation 476/24.

AI Disclosure: AI will not be used in the recruitment process.

Vacancy Disclosure: This is a newly created position and does not replace an existing role.

Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.