Ifs Field Service Management Sme
Infosys
Shape IFS Field Service Management solutions through configuration, troubleshooting, and process design for a Canada-based client served by Infosys.This Senior Consultant or Lead Consultant role provides techno-functional leadership across IFS PSO, IFS Cloud, and field-service operations. You will translate business requirements into scalable capabilities while bridging client business SMEs, IT stakeholders, product owners, and delivery teams. The scope includes mobile workforce enablement, service management, integrations, data, security, and operational reporting.Key Responsibilities:
Define processes, solution options, and scalable IFS capabilitiesConfigure FSM Cloud applications and identify required customizationsConfigure mobile workflows, surveys, custom fields, and page layoutsValidate scheduling rules, calendars, coverage models, and booking processesDemonstrate proofs of concept and guide client decisionsRequirements:
Minimum ten years in IFS FSM Cloud and legacy applicationsAt least seven years of Information Technology experienceKnowledge of IFS architecture, data model, configuration, and securityExperience with Utilities or Telco field-service processesStrong analytical, troubleshooting, communication, and customer-orientation skillsUse IFS FSM, mobile configuration, process analysis, and integration knowledge to deliver reliable client solutions through Infosys.
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Define processes, solution options, and scalable IFS capabilitiesConfigure FSM Cloud applications and identify required customizationsConfigure mobile workflows, surveys, custom fields, and page layoutsValidate scheduling rules, calendars, coverage models, and booking processesDemonstrate proofs of concept and guide client decisionsRequirements:
Minimum ten years in IFS FSM Cloud and legacy applicationsAt least seven years of Information Technology experienceKnowledge of IFS architecture, data model, configuration, and securityExperience with Utilities or Telco field-service processesStrong analytical, troubleshooting, communication, and customer-orientation skillsUse IFS FSM, mobile configuration, process analysis, and integration knowledge to deliver reliable client solutions through Infosys.
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Vacancy posted 2 hours ago
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