Intermediate Business Analyst

About EHealth And Our Culture

eHealth Saskatchewan is at the heart of how health care works across the province – powering the digital systems that connect care teams, patients and information. With over 800 employees in 20 communities, we provide IT support and services in 433 locations, ensuring the right information and tools are in the right hands at the right time so care teams can focus on what matters most: patient care. We also manage Vital Statistics, health card services, and MySaskHealthRecord, one of Canada’s leading tools for giving people secure online access to their health information.

About

At eHealth, how we work matters just as much as what we deliver. Our culture isn’t just something we talk about, it shapes how we make decisions, support each other and deliver results:

• Partner for results: We prioritize teamwork and ensure decisions involve those affected
• Serve with purpose: We act with empathy, respect and care in every interaction to deliver better outcomes
• Own our actions: We own our success and failures, act with honesty, and uphold trust
• Innovate with intent: We challenge the status quo and turn ideas into action

Join us in strengthening Saskatchewan’s health system through meaningful, people-centered digital innovation.

About The Role

The Intermediate Business Analyst supports the delivery of digital health initiatives that directly impact patients, families, and communities across Saskatchewan. This role contributes to the analysis, design, and improvement of business processes and technology solutions within an integrated healthcare environment. Working collaboratively with stakeholders, project teams, and technical resources, this position supports system changes while ensuring alignment with enterprise architecture and organizational priorities in a dynamic and evolving environment.

What You’ll Do

Reporting to the Manager, Primary Health Care Services, you will:

• Provide guidance to development teams by clarifying business requirements and processes.
• Engage with stakeholders to identify and resolve impacts between proposed solutions and enterprise architecture.
• Support and manage changes to business processes and computer applications.
• Conduct feasibility studies and assist in the development of business cases to assess services and future opportunities.
• Gather, document, and validate business and system requirements.
• Monitor current, emerging, and evolving services and solutions.
• Analyze industry trends and comparable services in other jurisdictions to support continuous improvement.
• Prepare detailed technical documentation, including user and system requirements.
• Incorporate new technologies to create effective solutions in a changing business and technology environment.
• Quickly gain an understanding of business processes and adapt to shifting priorities.

What You’ll Bring to the Team

• A Bachelors Degree in Computer Science or related area of study. An IIBA Certified Business Analysis Professional (CBAP) designation combined with relevant experience may be considered.
• Minimum 3 years of experience working as a Business Analyst or similar role, preferably within an integrated IT or healthcare environment.
• An equivalent combination of education and experience would be considered.
• Experience with database analysis, requirements analysis, and solution design techniques.
• Knowledge of project management methodologies (PMBOK), Agile, PRINCE2)
• Strong facilitation and stakeholder engagement skills.
• Proven documentation skills including the ability to make proposals, charters, business requirements, test plans, and schedules.
• Knowledge of business needs analysis and business process improvement methodologies.
• A PMP certification is considered an asset.

Competencies

Communication: Ability to clearly and accurately explain technical information verbally and in writing to technical and non-technical audiences.

Leadership: Ability to support project planning and implementation while managing changing priorities and resources.

Problem Solving: Ability to assess processes and technology solutions to recommend feasible and effective business systems.

Interpersonal: Ability to build cooperative working relationships with coworkers and clients to establish trust and confidence in services provided.

Teamwork/Independence: Ability to work independently while leading, participating, and collaborating as part of a team to meet program goals.

Organizational: Ability to independently prioritize and manage workload to meet tight deadlines in a changing environment.

Analytical: Ability to synthesize information, evaluate options, and develop solutions in a complex environment.

Technical: Ability to analyze integrated health systems, interfaces, and data flows across organizations.

Why People Like Working Here

• Recognized as a Saskatchewan top employer for three years in a row
• Career paths and opportunity for advancement
• Health, dental and pension benefits
• Maternity and parental leave top-up payments
• Earned days off
• Annual pay increases
• Work that truly matters to the people of Saskatchewan

Ready to make a real impact in healthcare technology? Join us and help shape the future of care—apply today!

We value diversity and encourage applications from people of all backgrounds, identities and experiences.