Senior Major Incident Manager
DXC Technology Company
Lead major incident restoration for DXC, using ITIL expertise and decisive communication across global support teams and service providers.As a Senior Major Incident Manager, you will lead Major DT incidents for Pratt within a Global Command Center supporting locations worldwide. You will coordinate technical teams, third-party providers, business owners, and leadership during service disruptions. The position emphasizes disciplined restoration, accurate reporting, and continuous improvement.Key Responsibilities:
Acknowledge escalated incident tickets from Command Center teamsLead major incident bridge calls and restoration activitiesCoordinate technical teams and service providersSend major incident communications every 30 minutesSupport post-incident reviews and AAR/RCA completionRequirements:
Minimum five years in a similar roleMinimum five years with infrastructure technologiesITIL Foundation certification and strong ITSM knowledgeProficiency with the ITSM toolAbility to work different shifts under stressApply major incident leadership, ITIL ITSM expertise, and service restoration discipline across DXC’s global command operations.
#J-18808-Ljbffr
Acknowledge escalated incident tickets from Command Center teamsLead major incident bridge calls and restoration activitiesCoordinate technical teams and service providersSend major incident communications every 30 minutesSupport post-incident reviews and AAR/RCA completionRequirements:
Minimum five years in a similar roleMinimum five years with infrastructure technologiesITIL Foundation certification and strong ITSM knowledgeProficiency with the ITSM toolAbility to work different shifts under stressApply major incident leadership, ITIL ITSM expertise, and service restoration discipline across DXC’s global command operations.
#J-18808-Ljbffr
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the Senior Major Incident Manager in Winnipeg, MB vacancy
- Lead major incident response with decisive ITSM leadership and clear communication in a flexible hybrid financial technology environment... ...Protect critical services across complex operations.This senior Incident Management Lead role reports to Process and Operational Excellence...SeniorFlexible hours
Altis
Winnipeg, MB1 hour ago - Lead critical DT service restorations for DXC’s major customer, using ITIL expertise and disciplined incident communications across global operations. This role supports 24/7 activities.As a Senior Major Incident Manager, you will coordinate technical teams, service providers...SeniorShift work
DXC Technology Company
Winnipeg, MB1 hour ago - ...Interac Corp. is seeking a Lead in Incident Management to oversee major incident responses and drive continuous improvement across Interac products and platforms. You will coordinate incident resolution, communications, and post-incident reviews while mentoring the team...Senior
Interac Corp.
Winnipeg, MB1 hour ago - ...Lead major construction delivery in Vancouver, applying project management and financial expertise to complex infrastructure projects. This permanent role supports a growing team. Reporting to the Vice President, the Project Director manages complex major construction projects...SuggestedPermanent employment
- Join us as a Major Incident Manager (MIM) to spearhead critical IT incident resolutions essential for business operations. This role emphasizes Incident Management expertise and proficiency in ITIL processes to restore services efficiently. As the Major Incident Manager,...Suggested
TechClub Inc
Winnipeg, MB1 hour ago - ...• Our convenient Price Café offers free Tea and Coffee. Senior Safety Manager Reports To: Director of Safety for assigned U.S. sites /... ...established authority levels, monitors serious and high-potential incidents and recurring risks, and provides independent assurance...SeniorPermanent employmentInterim roleLocal area
- ...infrastructure, transportation, buildings and energy projects while building a career with global opportunities and local impact. Senior Manager, Roads - Major Projects - Ontario is a senior transportation engineering leadership role based in Toronto, Ontario, Canada. The...SeniorLocal area
$90k - $110k per year
Job Responsibility: Job Title: Senior Manager of Philanthropy Out of Scope Location: Winnipeg, Manitoba Job Type: Full-time, Permanent Reports... ...philanthropic support through strategic relationship-building, major gifts fundraising, and donor stewardship. While collaboration...SeniorLong term contractPermanent employmentFull timeCasual workMonday to fridayShift work- ...insurance, disability, and more)Retirement savings planEmployee Assistance ProgramPosition Overview We are currently seeking a Major Incident Manager to join our IT Operations team. In this role, you will be responsible for monitoring and maintaining the health of critical...Work at officeFlexible hoursShift workWeekend workAfternoon shift
Bombardier
Winnipeg, MB1 hour ago - Job SummaryWe are seeking an experienced Incident Manager to lead and coordinate Major Incident Management (MIM) activities across enterprise IT environments. This role is responsible for driving incident resolution, facilitating communication with stakeholders, coordinating...Work at office
Compunnel Inc.
Winnipeg, MB1 hour ago - Cpus Engineering Staffing Solutions Inc. is seeking a Senior IT Service Management Advisor for a 12-month hybrid role in Pickering. The Advisor... ...practices, ensure compliance with ITIL standards, and manage major incidents effectively. This position requires a Bachelor's degree...Senior
Cpus Engineering Staffing Solutions Inc.
Winnipeg, MB1 hour ago - ...Description DXC is seeking a candidate for a major customer that has a proven track record to lead Major DT incidents to resolution. The successful candidate will also... ...that help our organization effectively manage and report on Major incidents. This role will be...SeniorTemporary work
DXC Technology Company
Winnipeg, MB1 hour ago $160k - $240k per year
...teamwork, strong motivation and self-learning ability, capable of managing processes and goals effectively in personal work. Benefits:... ...Key Strategic Relationships, Key Account, Key Account Development, Key Account Handling, Key Account Management, Key Account RelationsSeniorRemote jobLocal areaWork from homeOverseas- Manager, Service Management (MSP Governance & ITIL Operations Lead)Reports to: Director, Technology & Security OperationsLocation:... ...will act as the operational authority for ITIL process execution, major incident command, change governance, service performance reporting, and...Work at office
National Consultants Professionals Ltd
Winnipeg, MB1 hour ago $109k - $159k per year
...Your Opportunity Our Vancouver office is looking for a Senior Manager to join the Assurance team and own the following responsibilities: Manage a portfolio of audit projects for clients within the private companies group. Efficiently prepare year-end audit engagements...SeniorWork at officeLocal areaFlexible hours- ...Fortra by owning high-profile programs, managing complex logistics, and aligning cross-... ...execution. As an experienced Senior Marketing Events Manager, you will develop and execute plans that... ...planning, logistics, and execution for major events Coordinate Product Marketing...Senior
- ...Lead project controls planning, cost management, scheduling, and earned value management at AtkinsRéalis across assigned projects or portfolios. Deliver accurate performance insight for effective decisions. As Project Controls Manager, you will establish standards, govern...Senior
- ...iA Financial Group in Quebec or Montreal, applying governance and technology risk expertise. Hybrid work is supported. As a Senior Project Manager, Security, you will deliver strategic, high-visibility initiatives from planning through transition. You will manage scope,...Senior
$150k - $200k per year
Senior · Full-time · $150,000-$200,000 a yearLead incident response engagements for global clients, combining digital forensics expertise with case management, mentoring junior staff, and building client relationships within a cyber resilience practice.Typical advertised salary...SeniorFull timeKroll Inc.
Winnipeg, MB1 hour ago- ...We’re partnering with a successful, growing organization in Abbotsford to recruit a Senior Manager, Finance Transformation. Reporting to the CFO, this is a unique opportunity combining Finance transformation, controllership, treasury and business partnership....Senior
$109.4k - $150.48k per year
...This role exists to protect and restore customer trust by providing senior leadership and end-to-end accountability for Walmart Canada’s... ...customer experience. What you’ll do… We’re looking for a Senior Manager, Customer Escalations to lead a highly visible function within...Senior- Lead global incident response engagements using digital forensics expertise and case management within a cyber resilience practice. Build client relationships while guiding response work.This senior manager role leads incident response engagements for global clients. The position...Senior
Kroll Inc.
Winnipeg, MB1 hour ago $209k - $269k per year
...security leader to lead affirm’s global security investigations and incident response program as we expand internationally. This leader will... ...you’ll lead a technically deep, engineering‑oriented team that manages major incidents and builds better response capabilities. You’ll...SeniorLong term contractManual laborWork at officeRemote workFlexible hoursAffirm, Inc.
Winnipeg, MB1 hour ago$88.8k - $121k per year
...Senior Modernization Project ManagerApply: On-Site: LOC13062 1230 10Th Avenue SW,Calgary,Alberta,T3C 0J2,Canada: Full time:... ...Company is searching for a highly motivated Modernization Project Manager to oversee coordination of activities on multiple modernization installation...SeniorFull timeContract workFor contractorsInternshipLive InLocal areaWorldwide- ...product strategy with AI automation expertise at Clio, working remotely across the United States or Canada excluding Quebec. As Senior Product Manager, you will guide Clio’s core case management portfolio. Your legal experience will inform product strategy, usability...SeniorRemote work
- We are seeking a highly technical Senior Major Incident & Reliability Manager to lead active incident command, automated operational workflows, and proactive problem management for our cloud-native, multi-tenant fintech platform servicing 2,000+ enterprise clients. This is...SeniorFull timeWork at officeLocal areaMonday to fridayNight shift
Paymentus
Winnipeg, MB1 hour ago - ...glazing projects in Rocky View County with expertise in financial management, technical coordination, and construction delivery. This is a... ...office position. Fuze HR Solutions is recruiting an experienced Senior Project Manager for an established commercial glazing and...SeniorPermanent employmentFull timeContract workFor contractorsWork at office
- ...Location: Montreal, Quebec, CA, H3A 1L6 The location in Montreal, ( Quebec, Canada ), is seeking talent to fill the position of Senior Manager, Financial Planning, Costing & Internal Reporting. This job is full-time permanent. Domtar is a leading producer of pulp, paper...SeniorPermanent employmentFull timeWork at officeRemote work
- Lead complex major projects from planning through closeout, overseeing scope, budgets, risks, and delivery requirements at the senior level.The Senior Project Manager, Major Projects oversees projects valued at $20 million to $100+ million. This high-complexity role supervises...SeniorContract work
BGIS
Winnipeg, MB1 hour ago - The Senior Project Manager, Major Projects plans and oversees the end-to-end delivery of assigned projects and ensures delivery within scope, budget and requirements. At this level, the projects are in the range of 20- 100+ million and typically of high complexity, risk and...SeniorContract workFor contractorsImmediate start
BGIS
Winnipeg, MB1 hour ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Major Incident Manager. Be the first to apply!
Related searches