Manager, Transformation Strategy & Governance, Global Deloitte Optimization

Job Type:  Permanent  
Work Model:  Hybrid  
Reference code: 132551
Primary Location:  Toronto, ON
All Available Locations:  Toronto, ON; Halifax, NS; Ottawa, ON; Saint John, NB

 

Our Purpose

 

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?

The Global Optimization team is responsible for identifying innovations internally and externally and applying them to Deloitte’s global transformation strategy. The team manages related strategic projects coordinating heavily with global functional and technical teams. The team has exposure to CIOs, COOs, and other senior leaders across the Deloitte network (DTTL and Member Firms). The team accelerates transformation through innovative change across DTTL and Member Firms enabled by globally integrated, consistent, and transparent business processes, governance, investment frameworks, and program leadership.

 

This role will influence and facilitate key stakeholders across global technology and enabling areas. Resources are expected to be self‑starters who can complete assigned activities with limited oversight, but with guidance from the team’s leaders. This role and the team must be comfortable working with a globally diverse and dispersed team. As the Manager, Transformation Strategy & Governance, you will:

• Manage overall coordination of program planning, execution and delivery of cross-program design and delivery to meet technology and business requirements
• Develop an effective strategic business partnership with globally dispersed team and clients
• Establish and facilitate regular cross-program governance and status meetings.
• Own and produce executive reporting- create executive ready decks and dashboards that distill complex analysis into clear recommendations for senior leaders
• Facilitate process governance activities, including reviewing process design changes and serving as escalation point for items related to the key requirements of the business
• Drive program teams to meet key cross-program milestones according to planned schedule
• Manage and escalate program issues and risks as appropriate; proactively identify and manage the resolution of risks and issues that may negatively impact a program or deliverables; seek and implement innovative ways to remove project obstacles
• Deliver timely cross-program reports and performance dashboards. Conduct regular project reviews and communicate the status of programs in both formal and informal settings
• Document, share, and leverage cross-program lessons learned
• Build relationships with stakeholders and program teams to effectively manage and deliver quality to client stakeholders
• Promote effective teamwork and spirit of partnership
• Contribute to the success of the team by ensuring work quality of the highest level

About the team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. The Global Business Transformation team maintains the governance, investments, and strategic roadmap of transformation programs within the enterprise landscape, with a focus on further globalization and standardization. In this global environment, the team operates not in “what is” but in “what can be” to help Deloitte connect with clients, communities, and one another in new ways.

 

Enough about us, let’s talk about you

Do you possess the following?:

 

• Strong project management skills: minimum three years of project management experience, with a focus on leading teams, being a self-starter, operational delivery, planning and implementing integrated/global projectsClient-service minded with a focus on continuous improvement and strong process documentation skills
• Proven track record in navigating through complex organizations, and with strong influencing skills to drive initiatives through to their successful conclusions
• Can interpret business objectives and drivers to shape initiatives to deliver outcomes that fulfil these business objectives
• Experience in data gathering and facilitation techniques
• Demonstrated leadership and attention to detail skills through prior experience at the strategic and tactical/implementation levels
• Comfortable with creating reasonable structure to meet the objectives of the task at hand in ambiguous environment often with limited information
• Organizational, analytical, quantitative and problem-solving skills
• Organized with ability to prioritize and manage client expectations across multiple, competing projects/priorities with aggressive due dates and quick turn-around times
• Written and verbal communication skills; Strong ability to communicate across all levels of the organization
• Executive presence, professional client service manner, demonstrated ability to take initiative and interact with all levels of management and adapt to business needs 
• Ability to work under constantly changing conditions and tight deadlines, Flexibility and ability to pivot work as necessary
• Demonstrated experience leading and interacting with virtual teams across multiple time zones and in matrix organization Strong background in Microsoft Office Suite - Word, Excel, PowerPoint (high proficiency with experience in storyboarding executive decks)
• Strong background in utilizing project management tools

Preferred qualifications:

• Bachelor’s degree
• Consulting and/or strategy experience

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

 

Our promise to our people: Deloitte is where potential comes to life.

 

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan ,  Reconciliation Action Plan and the  BlackNorth Initiative .

 

We encourage you to connect with us at  View email address on careers.deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or  View email address on careers.deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

 

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.