Solutions Architect, Integrations

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Solutions Architect, Integrations based in Canada. We are seeking an experienced Solutions Architect to lead complex client integrations for innovative fraud prevention, risk management, and compliance solutions. In this remote role, you will bridge business needs and technical implementation, helping clients translate their requirements into scalable, reliable solutions. You will oversee the integration lifecycle from technical discovery and solution design through onboarding, deployment, and ongoing implementation support. Working closely with customers and cross-functional teams, you will ensure projects meet their objectives, timelines, and quality standards. Your expertise in APIs, SQL, JSON, and B2B SaaS environments will help solve challenging technical problems and deliver measurable customer value. This opportunity is ideal for a proactive, client-focused professional who enjoys technical problem-solving, project ownership, and working in a fast-moving, distributed team. Accountabilities - Lead end-to-end implementation and integration projects for fraud prevention, risk management, and compliance products, ensuring successful deployment and customer adoption. - Partner closely with clients throughout onboarding, providing technical guidance, troubleshooting support, and clear communication at every stage of implementation. - Analyze customer requirements from both technical and functional perspectives, translating business needs into practical, scalable integration architectures. - Develop a deep understanding of customer business challenges, technical environments, and success criteria to recommend solutions aligned with product capabilities. - Manage implementation projects from planning through delivery, monitoring timelines, quality, dependencies, risks, and milestones to ensure successful outcomes.

- Own and maintain technical documentation, including API specifications, SDK documentation, integration guides, and customer support materials. - Work with internal engineering, product, and other cross-functional teams to resolve integration challenges and support reliable deployments. - Provide actionable product feedback based on customer needs, implementation experience, and recurring technical challenges. - Communicate complex technical concepts clearly to technical and non-technical stakeholders, ensuring alignment between business objectives and implementation decisions. - Identify opportunities to improve integration processes, documentation, and implementation workflows to enhance efficiency and the overall customer experience. Requirements - At least 7 years of hands-on experience in implementation management, integration engineering, technical account management, solutions architecture, systems analysis, or a related technical role. - Proven experience coordinating with multiple internal and external technical teams to deliver complex implementations. - At least 3 years of B2B SaaS experience in a relevant domain, such as payments, fraud prevention, risk management, or regulatory compliance. - Strong written and verbal communication skills, with the ability to explain complex technical and business concepts to diverse audiences. - Excellent organizational and project management skills, including the ability to manage multiple concurrent implementations, prioritize competing demands, and deliver against deadlines. - Advanced proficiency in SQL querying and analyzing JSON payloads for troubleshooting, validation, and integration work. - Experience working with API specifications and standards, including OpenAPI, as well as familiarity with web development concepts.