Client Services Team Lead Reception

Lead client services at Fogler, Rubinoff as a Reception Team Lead, using strong communication and organization on-site Monday to Friday.

The Team Lead oversees the Reception Desk within FR’s Client Services & Hospitality team. This role supports internal and external clients through professional reception, telephone service, boardroom coordination, and hospitality assistance. Success requires initiative, multitasking, prioritization, and intermediate Microsoft Office proficiency.

Key Responsibilities:

• Provide daily Reception Desk coverage and welcome Firm visitors
• Answer, screen, and direct calls and inquiries
• Manage meeting and boardroom bookings and room requirements
• Support Hospitality with kitchens, boardrooms, and meeting service
• Maintain professional reception areas and hospitality supplies

Requirements:

• Minimum three years’ relevant professional services experience
• Customer service, front desk, or reception experience
• Strong telephone manners and interpersonal communication skills
• Time management and ability to juggle multiple priorities
• Intermediate Microsoft Office proficiency, including Word and Outlook

Bring client service leadership, reception expertise, boardroom coordination, and professional communication to Fogler, Rubinoff’s Toronto team.