Product Manager (Fintech, Payments)

As a Product Manager on the FinTech Team, you will focus on payments, a key area of investment and a cornerstone of Clio’s future growth. You will use your product management skills and fintech experience to shape the trajectory of this product
In conjunction with your Developer and Designer counterparts (your triad), drive successful outputs and outcomes in your product area
Develop a strategic roadmap with your peers, working from the overarching strategy set by your Senior Director of Product, and evangelize it throughout the company
Drive customer and market research, identify opportunities, develop unbiased business cases, and determine priorities that help Clio deliver on its mission and annual OKRs
Build conviction in the initiatives you choose to invest in and be willing to pivot when priorities change or new information comes to light
Maintain constant communication with existing, churned, and prospective customers, and develop a deep understanding of the markets in which Clio operates, complemented by quantitative data
Coach and mentor other Product Managers in their craft and, in conjunction with product leadership, contribute to the continuous up-levelling of the product function
Benefits
Specialized learning and development programs and access to an in-house performance coach
Equitable compensation for your contributions, regardless of gender, race, or any other identifying factor
Access to pay transparency on all of our global roles
Company equity for applicable employees
RRSP-matching in Canada, 401k in the US, and pension plans in Ireland
Hybrid model – striking the right balance between the benefits of in person connectivity that in office brings, and the flexibility of remote
Flexible paid time off (4-week minimum with opportunities for personalization based on individual needs and achievements)
Parental leave options for birthing and non-birthing parents
A $500 contribution to your child’s RESP
Various health, dental, and vision benefits for you and your family, including an Employee and Family Assistance Program
Virtual and In-person Wellness Programs to support mental and physical health
Paid time for volunteering through our Clio Gives program
$2000 annual counseling benefit for CAD Clions
Have the genuine ability to put yourself in our customers’ shoes and operate from a place of empathyProven experience participating in building and scaling a payments business and/or billing systemsHave the ability to thrive and deliver while surrounded by ambiguityHave the ability to foster strong relationships with stakeholders at all levels within the organizationA significant number of successes and failures under your belt;
the learnings of which you can bring to ClioAre enthusiastic to learn a new, complex domain and have the humility to ask for help when neededExperience autonomously developing a strategic roadmap with measurable business impactDemonstrable experience self serving answers, insights and data from a variety of data analytics toolsA fintech background (payments, billing, and accounting preferred) with solid financial literacy skillsHave experience using data to inform decisions without succumbing to analysis paralysisHave a track record of breaking down objectives into initiatives and delivering to customers at scaleCan work in a highly collaborative team without ego
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