B2b Saas Customer Success Manager
Canals
Lead B2B SaaS customer success at Canals through onboarding, training, adoption, renewals, and technical problem-solving across a remote-first team.As Customer Success Manager, you will own post-sale relationships for a portfolio of accounts. You will help wholesale distributors scale with Canals automation and AI. The work combines relationship management, strategic enablement, usage analysis, and cross-functional collaboration with Product and Engineering.Key Responsibilities:
Own customer relationships, adoption, retention, and renewalsLead onboarding and training sessions across customer teamsMonitor usage metrics and identify adoption gapsFacilitate business reviews demonstrating ROI and future goalsPartner with Product and Engineering to resolve issuesRequirements:
Typically five to eight years in B2B SaaS Customer SuccessExperience driving adoption, utilization, and end-user trainingProven ownership of renewals and retentionStrong communication and relationship-building skillsAbility to explain technical concepts to non-technical audiencesBring customer relationship management, product adoption, and renewal expertise to help Canals customers scale confidently with automation.
#J-18808-Ljbffr
Own customer relationships, adoption, retention, and renewalsLead onboarding and training sessions across customer teamsMonitor usage metrics and identify adoption gapsFacilitate business reviews demonstrating ROI and future goalsPartner with Product and Engineering to resolve issuesRequirements:
Typically five to eight years in B2B SaaS Customer SuccessExperience driving adoption, utilization, and end-user trainingProven ownership of renewals and retentionStrong communication and relationship-building skillsAbility to explain technical concepts to non-technical audiencesBring customer relationship management, product adoption, and renewal expertise to help Canals customers scale confidently with automation.
#J-18808-Ljbffr
Vacancy posted 3 hours ago
Similar jobs that could be interesting for youBased on the B2b Saas Customer Success Manager in Winnipeg, MB vacancy
- Drive SaaS growth and customer health at Trulioo from Vancouver, using technical aptitude and AI across a hybrid, three-day office model.As Senior Customer Success Manager, you will align customer needs, product capabilities, and use cases for high-profile B2B customers. Apply...SuggestedWork at office
Trulioo
Winnipeg, MB3 hours ago - Use automation and health data as a Customer Success Manager at Portside, working fully remotely across a large mid-market account portfolio.You will... ...: Five-plus years in customer-facing SaaS rolesExperience managing mid-market accounts in scaled Customer...SuggestedRemote work
Portside
Winnipeg, MB3 hours ago - Lead customer success and support for a B2B SaaS marketplace, using account health metrics and enterprise relationship management. This fully remote role is based in Canada.As Head of Customer Success & Support, you will oversee the complete post-sale journey across enterprise...SuggestedRemote work
Jobgether
Winnipeg, MB3 hours ago - Lead customer success at Socket by building technical account management and customer success teams in a remote-first environment. Shape lasting customer value globally... ...in senior leadershipExperience scaling technical B2B SaaS organizationsSuccess improving adoption, retention...SuggestedRemote work
Socket
Winnipeg, MB3 hours ago - Shape Success Enablement at Jobber through playbooks and training for Product Support and Customer Onboarding teams. Connect service quality with measurable... ....Reporting to the Senior Manager, Success Enablement, you... ...success, service, onboarding, or B2B SaaS salesExperience in...Suggested
Culture Alberta
Winnipeg, MB3 hours ago - Portside, Inc. is seeking a Customer Success Manager to own a mid-market book in a fully remote setup. You will drive automated onboarding, cadence... ...escalations with sound judgment. The role requires 5+ years in SaaS customer success, strong analytical and communication skills,...Remote work
Portside, Inc.
Winnipeg, MB3 hours ago $121k per year
Customer Success Manager Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of... ...success, account management, or support leadership, ideally at a B2B SaaS companyYou've worked in a startup or early-stage...Permanent employmentInternshipWorldwideAppDirect, Inc
Winnipeg, MB3 hours ago- Customer Success Manager (CSM) Customer SuccessTorontoBack to see all openingsTeamwork.Com is an agentic PSA (professional services automation) platform... ...Customer Success Manager or Account Manager managing a B2B SaaS portfolio (Mid-Market or Enterprise tier preferred).This...Price workRemote workFlexible hours
Teamwork.com
Winnipeg, MB3 hours ago - Drive B2B SaaS product work at LBMX, from customer discovery and problem framing through engineering delivery and measured outcomes.Based in London, Ontario, this Product Manager role offers a growth path alongside experienced Principals. You will bring evidence-based ideas,...
LBMX
Winnipeg, MB3 hours ago - ...through automation and AI. Our customers are the companies responsible... ...Canals to help process orders, manage purchasing, handle accounts... ...Role We’re hiring a Customer Success Manager to help our customers... ...years in Customer Success for a B2B SaaS product. Experience...InternshipRemote workFlexible hours
Canals
Winnipeg, MB3 hours ago - ...content.This early-career Product Marketing Manager supports Honeycomb’s core products across... ..., Marketing, Sales Engineering, and Customer Success teams. The work helps engineers and platform... ...go-to-market workSome experience in B2B SaaSStrong, concise, accurate technical writing...
Honeycomb Enterprise
Winnipeg, MB3 hours ago - Cardata is seeking a Product Manager to shape, build, and scale our B2B SaaS platform. You’ll blend hands-on product execution with strategic leadership, acting as a product owner and driving customer discovery, competitive intelligence, and roadmap strategy. You’ll collaborate...
Cardata
Winnipeg, MB3 hours ago - ...copywriting, and AI-enabled marketing execution.As Product Marketing Manager, you will clarify how the product is perceived and improve... ...website. You will conduct market and competitive analysis, define customer-facing value, and support major launches and customer segments....
Savvy Talent, LLC.
Winnipeg, MB3 hours ago - ...Rootly, we are committed to helping our customers successfully utilize our services throughout their... ...dedicated and experienced Customer Success Manager to help us achieve our vision of... ...Previous experience working with a SaaS company supporting technical products or...Home office
Rootly
Winnipeg, MB3 hours ago - Drive product-led growth at Fleetio as a Product Growth Manager focused on experimentation, funnels, and customer value. This role is remote-friendly.Reporting to the... ...-led growth or experimentation experience in B2B SaaSStrong quantitative business acumen and funnel analysis...Remote work
ProfilHQ
Winnipeg, MB3 hours ago - ...About the role:Samsara’s Canada Scaled Customer Success team advises and guides our Scaled customer... ...and self-serve resources. As the manager of the Scaled Customer Success team, you... ...onboarding or account management program. SaaS experience preferred. This is a demanding...Long term contractFull timeRemote workFlexible hours
Samsara
Winnipeg, MB3 hours ago - Customer Success Enablement Managers at Jobber build programs that strengthen Product Support and Customer Onboarding across B2B SaaS teams. Work from Toronto, Kitchener-Waterloo, Edmonton, or Vancouver.Reporting to the Senior Manager, Success Enablement, this manager owns enablement...
Jobber
Winnipeg, MB3 hours ago $100k - $120k per year
...marketplaces. We make it easier for our customers to transact, manage, and grow deals across AWS, Azure,... ...for the fastest growing sales channel (B2B Cloud Marketplaces) leveraging AI and... ...We're hiring an Enterprise Customer Success Manager to join our growing CS team. You...Long term contractWork at officeSuger, Inc.
Winnipeg, MB3 hours ago- ITS – Customer Success Manager (CSM) At CDW, we highly value the energy and commitment you bring to your job every day. Our Customer Success Manager... ..., Account Management) ITIL foundations certification B2B relationship intelligence, including an ability to read and understand...Local area
CDW
Winnipeg, MB3 hours ago $67k - $101k per year
_ Posting Type _Remote/Hybrid_ Job Overview _The Customer Success Manager is the named outcome owner for a portfolio of RelativityOne subscription... ..., Account Management, or a scaled customer-facing role in a SaaS or technology environment Demonstrated data fluency:...Long term contractRemote workRelativity
Winnipeg, MB3 hours ago- Customer Success Enablement Managers at Jobber build playbooks and training for Product Support and Customer Onboarding teams. This full-time role is based... ...Experience in customer success, service, onboarding, or B2B SaaS salesRevenue-driven experience with targets in Sales...Full time
Jobber
Winnipeg, MB3 hours ago - ...visibility, and optimize spend across the enterprise. Senior Customer Success Managers are responsible for the post-sales success of a portfolio... ...management, or high-touch client services (preferably in a B2B SaaS environment). Proven experience managing commercial goals...Long term contractContract workManual laborLocal areaFlexible hoursShift work
Emburse, Inc.
Winnipeg, MB3 hours ago - ...shaping the future of aviation technology.Job Summary As a Customer Success Manager, you will own a book of mid‑market accounts through a scaled,... ....Qualifications 5+ years in a customer‑facing role at a SaaS company, including experience in a scaled, tech‑enabled Customer...Work at officeRemote work
Portside
Winnipeg, MB3 hours ago - Elevate your career as a Customer Success Manager with BlueCat, overseeing a diverse customer portfolio. Thrive in a collaborative environment and... ...Success or similar role • Technical aptitude in networking and B2B SaaS • Excellent written communication skills • Proactive and...
BlueCat
Winnipeg, MB3 hours ago - Enterprise Customer Success Manager Location: Hybrid (Montréal, QC | Toronto, ON | Halifax, NS)Reports to: Head of Customer Support & SuccessAbout... ...roles.5+ years of experience in Customer Success in B2B SaaS/Software managing large mid-market accounts.The highest...Summer workRemote work
Trolley
Winnipeg, MB3 hours ago - Drive customer adoption and retention as a Customer Success Manager at Teamwork.Com, working remotely from Ontario with commercial ownership.You will manage a named B2B SaaS portfolio throughout its lifecycle. The role combines onboarding, value realization, renewals, expansion...Remote work
Teamwork.com
Winnipeg, MB3 hours ago - ...Buildots brings groundbreaking capabilities to managers on construction sites, far beyond... ...have seen before. We are looking for a Customer Success Manager to take part in the implementation... ...client-facing experience, whether in a B2B role or through working directly with owners...For contractorsWork at officeWork from home
Buildots
Winnipeg, MB3 hours ago - ...Regional Governments achieve success and build sustainable futures... ...recognized leader in Enterprise Asset Management, maintenance management, and... ....Job Description The Customer Success Manager is responsible... ...Management, Customer Support, SaaS, or another customer-facing role...Summer workLocal areaRemote work
PSD Citywide Inc.
Winnipeg, MB3 hours ago $250k per year
Our leading SaaS-based Global Employment Platform™ enables clients... ...teams are essential to our success. We empower our Dream Team members... ...the hiring, onboarding, and management process to unlock growth potential... ...: As the Director, Customer Success Managers , you own gross...Full timeContract workLocal areaRemote workWorldwideFlexible hoursG-P
Winnipeg, MB3 hours ago- ...organizations worldwide to quickly onboard customers, optimize costs and combat fraud.... ...Reporting to the Director, Customer Success, the Senior Customer Success Manager is responsible for maintaining and... .... 5+ years of experience in B2B software customer success management...Permanent employmentFull timeContract workWork at officeLocal areaRemote workWorldwideFlexible hours3 days per week
Trulioo
Winnipeg, MB3 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to B2b Saas Customer Success Manager. Be the first to apply!
Related searches
- customer success manager Winnipeg, MB
- partner success manager Winnipeg, MB
- customer success manager remote Winnipeg, MB
- technical customer success manager Winnipeg, MB
- customer success manager work from home Winnipeg, MB
- senior customer success manager Winnipeg, MB
- customer Winnipeg, MB
- customer success Winnipeg, MB
- customer success manager
- partner success manager