Regional Operations Manager North America

Lead North American Integrated Facility Services accounts through operational leadership, customer relationships, and strategic business development. This position requires frequent travel.The Regional Operations Manager leads a specific North American account for ISS, working with the North America IFS Division Lead. The role requires facility management experience, financial acumen, and complex strategy execution. It focuses on service delivery, account transformation, growth, retention, and client satisfaction.Key Responsibilities:
Own account performance while aligning with global leadershipBuild relationships with customers, partners, and vendorsPrepare budgets and lead account financial managementImplement innovations and operational best practicesAssess talent and establish succession plansRequirements:
Bachelor’s degree in Business or Engineering requiredMaster’s degree highly preferredTen years in facility management or integrated facilities industriesFive years running businesses with direct P&L responsibility desiredAbility to travel approximately 50 percent of the timeBring strategic leadership, financial insight, and facility management expertise to ISS account operations across North America.
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