Workforce Advisory and HR Transformation - Senior Manager - Change Management - Montréal

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

As part of EY’s focus on the people agenda of organizations and change initiatives, our People Consulting professionals assist our clients in successfully managing and sustaining people, process and/or technology change. This may include the identification and management of stakeholders, leadership development, organizational design, training, cultural assessment and development, talent management, workforce strategies, and planning and executing key communications. 

The opportunity

We are seeking a Senior Manager for our People Consulting Financial Services practice. In joining our team, you will gain valuable experiences and a wealth of knowledge by working across various capabilities and service offerings within Financial Services. Working in multidisciplinary teams, and directly with leaders of major Financial Services organizations, you will bring diverse perspectives to every challenge. We are uniquely and strategically positioned to advise leaders in the face of increasing disruptions, an ever changing workforce and evolving business landscape. Whether your passion is devising and driving large scale change strategies, organizational design or transforming HR organizations, we cultivate innovation and purpose. You will find an environment that is both entrepreneurial and collaborative. We will help you achieve your potential by supporting your professional development and by providing you with leadership opportunities. 

This job posting does not relate to an existing vacancy within our organization, however we welcome applications on a continuing basis.

Your key responsibilities 

You will have already achieved outstanding professional success and are a seasoned senior consulting professional with experience

Delivering solutions across EY's service offerings, which could include operating model design, organization design, change management, culture transformation, strategic workforce planning, cost optimization

Developing and delivering change management and training strategies and programs in a wide variety of contexts including transformational change programs 

Working with senior leadership to create alignment in order to support program success 

Developing holistic change management strategies that succinctly articulate how change will be managed in the context of a transformation program 

Identifying and deploying leading edge communication and stakeholder engagement tools and techniques 

Delivering programs that support agile / iterative transformation 

Leading and developing more junior resources 

Flexibility and ability to travel 

Skills and attributes for success 

Demonstrate a thorough understanding of complex change concepts

Lead client engagement teams and work with a wide variety of clients to deliver quality professional services

Develop and successfully manage to project budget

Access to global thought leaders on latest technologies and trends

Deliver quality services

Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables and within expected timeframes 

Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes

Develop and maintain productive relationships with client management

Focus on deliverables and client business priorities

Manage expectations of service

Understand the client's industry and recognize key performance drivers and business trends

Develop people and provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment

Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge

Have a passion and understanding for financial services and recognize key performance drivers and business trends

Generate new business opportunities 

Identify and deliver new business opportunities, including supporting RFP responses and client proposals

Understand EY and its service lines and actively assess/present ways to serve clients 

Develop long-term client relationships and networks

Develop relationships with other EY team members across all practices to serve client needs

Project management experience 

Experience managing staff on multiple projects and providing direction to team members 

Strong analytical and problem solving skills 

Excellent oral, written, and presentation skills 

High level of motivation and a self-starting attitude 

Ability to think outside of the box, thrive on new challenges 

Strong work ethic 

Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines 

Enjoy working in dynamic work environment

This role involves interaction with clients operating nationally and globally where fluency in French and English is required. Bilingualism in both French and English is therefore a requirement of this role.

To qualify for the role you must have 

A degree and/or Master's degree with an emphasis in Business, Human Resources, Psychology 

Approximately 8-10 years of related professional services /  external consulting work experience 

Experience in the following areas: Change Management, Stakeholder Management, Communications, Organizational Design, Training, and Culture change 

Experience in at least one of Banking, Capital Markets, Insurance and/or Wealth Management 

What we look for 

We are interested in professionals who enjoy promoting the people agenda in organizations and change initiatives, bringing people issues and challenges to the forefront. You will need the confidence to keep the people agenda front and center, as well as the interpersonal skills and communications savvy to do this in a way that integrates well with executive priorities and objectives. 

What we offer 

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work. 

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future.  Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer: 

Support and coaching from some of the most engaging colleagues in the industry 

Learning opportunities to develop new skills and progress your career 

The freedom and flexibility to handle your role in a way that’s right for you

Inclusiveness at EY 

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with the highest ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.