VP, Global Broker Distribution

The Opportunity

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

If you have experience in broker relationship management, distribution strategy, and commercial insurance leadership and are looking for a new challenge, we would love to hear from you.

Zurich Canada is currently looking for a Vice President, Global Broker Distribution to lead strategic broker engagement initiatives and strengthen relationships with National and Global Broker partners across Canada.

You will lead the execution of a multi-divisional broker distribution strategy focused on deepening executive-level broker partnerships, driving profitable growth, and positioning Zurich as the broker’s most trusted and valuable insurance partner. You will work cross-functionally with underwriting, distribution, customer management, and executive leadership teams to align broker strategies with Zurich’s business priorities and growth objectives. This role will play a critical part in expanding market presence, enhancing sales effectiveness, and delivering tailored distribution solutions that support Zurich Canada’s long-term strategic ambitions.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters. This posting is for an existing vacancy.

Zurich Canada uses artificial intelligence–enabled tools to support certain aspects of the recruitment process, including the initial review and screening of applications. Artificial intelligence is not the sole basis for candidate shortlisting or selection. All hiring decisions are reviewed and made by qualified hiring professionals.

Zurich follows a hybrid work model requiring three days per week of in-person presence, which may include time in the office or market-facing engagements.

What you will do:

• Develop and maintain strong strategic business relationships with assigned National and Global Broker partners. 
• Help develop and execute effective communication and relationship management programs across all levels of broker organizations.
• Develop a strong understanding of broker strategies, organizational structures, market positioning, and business priorities, and align them with Zurich’s business objectives.
• Partner cross-functionally with underwriting, distribution, and executive leadership teams to support targeted growth opportunities and strategic initiatives.
• Analyze market, broker, and distribution data to identify trends, growth opportunities, and operational improvements.
• Monitor broker performance and identify recurring issues, escalation themes, and opportunities for strategic intervention.
• Evaluate and resolve complex customer and distributor issues while identifying opportunities to improve channel effectiveness and growth.
• Design and implement business process standards, campaigns, and distribution programs to support operational excellence.
• Leverage tools, segmentation strategies, customer insights, and value propositions to improve sales effectiveness and distribution capabilities across multiple geographies.
• Support strategic tenders, broker network development, and market expansion opportunities.
• Collaborate with internal stakeholders and external broker partners to drive profitable growth and strengthen Zurich’s market position.
• Contribute to the development and execution of distribution strategies supporting complex insurance solutions and alternative risk financing opportunities.

What you bring to the table:

Required:

•    Bachelor’s Degree and 8 or more years of experience in the Relationship Management area 

AND

•    10 or more years of experience in underwriting, distribution management, and/or relationship management roles within theinsurance industry 

Preferred:

•    Strong understanding of broker needs, value chains, and business drivers 
•    Experience managing strategic relationships with National and/or Global Brokers 
•    Knowledge of complex insurance programs and alternative risk financing solutions 
•    Experience working within a regulated insurance environment and navigating regulatory change 
•    Strong listening, communication, interpersonal, negotiation, and influencing skills 
•    Strong project and process management capabilities 
•    Demonstrated analytical and strategic thinking skills 
•    Action-oriented mindset with the ability to drive execution and outcomes 
•    People leadership and team management experience preferred 
•    Proven ability to work effectively across multiple business units and stakeholder groups 
•    Ability to travel as required to support broker and market-facing engagements 

Our Culture

• At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
• We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
• We care about our employees’ well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
• We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
• We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.
• We are committed to continuous improvement and offer access to a comprehensive range of training and development opportunities.
• We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.
• We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto’s Top Employers and to have received Insurance Business Canada’s 5-Star Diversity, Equity and Inclusion Award.

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.

About Us

At Zurich Canada, we are part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 650 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals’ first choice as their premier partner to help meet the risk challenges of today and tomorrow.