Partner Account Manager

Partner Account Manager

Constellation Payments is a modern Payment Facilitator (PayFac) empowering SaaS businesses to grow revenue through seamless, embedded payments.

About The Role

The Partner Account Manager (PAM) is responsible for driving revenue growth and maximizing profitability across an assigned book of ISV channel partners. The PAM will build and execute strategies that align with Constellation Payments and the partner’s goals, strengthen relationships and identify new opportunities for growth. The PAM will forecast revenue, analyze partner performance and leverage data-driven insights to identify margin optimization and upsell and cross-sell opportunities.

What You’ll Do

• Serve as the primary point of contact for ISV channel partners, ensuring satisfaction, retention and alignment with strategic business objectives.
• Develop and maintain accurate forecasts of partner performance, revenue growth and sales pipeline opportunities.
• Create, review and analyze monthly financial reports, residual reports and performance dashboards.
• Analyze existing channel partners portfolio to identify margin optimization opportunities including potential price increases.
• Collaborate with partners to develop business plans, establish goals and create and execute go‑to‑market initiatives.
• Understand market and current pricing for payment processing solutions for each partner’s industry or their competitors to make pricing recommendations and create pricing proposals for their merchant base.
• Assist with creating and managing and executing both a strategic and tactical sales plan to guide and achieve channel partners’ payment and SaaS revenue goals for current and new books of business.

Basic Qualifications

• BS degree in Business Administration, Finance or equivalent experience.
• Minimum of three (3) years as a Strategic Relationship Manager or Account Manager.
• Proven written and oral communication and interpersonal skills.
• Excellent computer skills including advanced skills with Excel.
• Ability to understand others through advanced listening and comprehension skills.
• Understanding of Credit Card Processing and Sales process.
• Ability to travel for account meetings and industry trade shows as needed.

Work Location & Flexibility

Constellation Payments operates on a 100% remote‑first model. Employees can work from home or a location of their choice within Canada.

Compensation, Benefits, And Work Environment

Salary & Performance Incentives

• Target Compensation: On‑Target Earnings (OTE) is projected to be between $100k and $120k CAD per year.
• Compensation includes base salary and variable elements such as company‑wide bonus or sales commission.

Employee Benefits

• Health & Wellness: Comprehensive medical, dental, vision, and life insurance plans.
• Paid Time Off (PTO): 21 vacation days, 6 sick days, and 8 national holidays.
• Employee Share Program with a 20% employer match.

Equal Opportunity & Legal Disclosures

Constellation Payments is an Equal Opportunity Employer and does not discriminate based on... [legal language continues as in original].