Senior Front Desk Receptionist
$22 - $25 per hourFull-time
Mountainview Health & Wellness Ltd
Job Responsibility:
Company Overview
Mountainview Health & Wellness Centre Ltd is dedicated to providing comprehensive healthcare solutions through a variety of treatment modalities. Our passionate team of practitioners focuses on creating individualized treatment plans that cater to each patient's unique needs, ensuring the highest level of care and support in their rehabilitation journey.
Summary
We are seeking a Senior Front Desk Receptionist to join our team at Mountainview Health & Wellness in New Westminster. This role is pivotal in ensuring smooth operations at the front desk, providing exceptional customer service, and supporting our healthcare practitioners in delivering top-notch care to our clients.
Responsibilities
- Invoicing, billing to ICBC, WCB, and third party insurances in Jane App
- Greet and assist patients as they arrive at the clinic, ensuring a welcoming atmosphere.
- Manage phone calls and inquiries, directing them to the appropriate staff members.
- Schedule appointments and maintain an organized calendar for healthcare practitioners.
- Handle administrative tasks including filing, data entry, and maintaining patient records.
- Process payments and manage billing inquiries using Jane App.
- Ensure the front desk area is tidy and well-stocked with necessary materials.
- Cleaning, washing and folding laundry, opening and closing procedures
Requirements
- Experience and proficient in Jane App *a must* min of 3 Years experience
- Proven experience as a receptionist or administrative role in a healthcare / rehab clinic.
- Strong organizational skills with attention to detail.
- Excellent customer service skills with a friendly demeanor and ability to exercise discretion and confidentiality when dealing with patient information
- Familiarity with phone systems and office procedures like Jane App, MS Word, Excel, Email, Web-Based Utilities, Adobe
- Proficiency in English written and spoken
- Works well independently and accurately while multi-tasking and works well in a team environment. Takes direction well
If you are passionate about helping others and thrive in a dynamic environment, we invite you to apply for the Front Desk Receptionist position at Mountainview Health & Wellness Centre. Join us in making a difference!
Job Type: Full-time
Pay: $22.00-$25.00 per hour
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Experience:
- Jane App: 3 years (required)
- Rehab/Healthcare office: 3 years (required)
Work Location: In person
Vacancy posted 4 hours ago
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