Researcher
2K
Qui nous sommes
Fondée en 2005, 2K Games est une entreprise internationale de jeux vidéo, éditant des titres développés par certains des studios de développement les plus influents au monde. Nos studios, responsables du développement du portefeuille de jeux de classe mondiale de 2K sur plusieurs plateformes, incluent Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber et HB Studios. Notre portefeuille de titres s’élargit grâce à notre plan stratégique mondial ainsi qu’à la création et à l’acquisition de studios novateurs dont les contenus continuent d’inspirer des millions de joueur·euse·s à travers le monde! 2K publie des titres dans les genres de jeu les plus populaires: jeux de sport, jeux de tir, de rôle, d’action, de stratégie, ainsi que des jeux occasionnels et familiaux.
Notre équipe d’ingénieur·e·s, de spécialistes du marketing, d’artistes, de scénaristes, de scientifiques de données, de producteur·rice·s, de penseur·euse·s et de personnes d’action constitue le pilier éditorial professionnel de notre bibliothèque croissante de franchises acclamées par la critique telles que NBA 2K, BioShock, Borderlands, Mafia, Sid Meier’s Civilization, Tiny Tina’s Wonderlands, WWE 2K et XCOM.
Chez 2K, nous sommes proud·ère·s de créer un environnement de travail inclusif, ce qui signifie encourager les membres de nos équipes à venir tel·le·s qu’ils·elles sont et à se dépasser! Nous encourageons la diversité et l’inclusion et voulons que notre communauté de candidat·e·s reflète cet engagement. Nous encourageons toutes les personnes qualifiées à explorer nos opportunités à l’échelle internationale. 2K a son siège social à Novato, en Californie, et est un label détenu en propriété exclusive par Take-Two Interactive Software, Inc. (NASDAQ : TTWO).
Ce dont nous avons besoin
2K recherche un·e chercheur·euse en expérience utilisateur (UX) pour mener des recherches axées sur les joueur·euse·s dans nos installations de Montréal, au Canada. Vos principales responsabilités comprendront la conception et la réalisation de tests de jeu ( playtests ) ainsi que d'autres initiatives de recherche UX, l'analyse des données et la rédaction de résumés et de rapports. Si vous possédez des connaissances ou un intérêt pour les jeux vidéo et que vous souhaitez contribuer à mener des recherches percutantes qui orientent le développement des jeux, ce poste pourrait être pour vous !
Ce que vous ferez
- Mener des tests de jeu de jeux vidéo en laboratoire ou à distance.
- Créer et mettre en œuvre des plans de recherche, des conceptions d'études, des brefs et d'autres éléments tactiques essentiels à la recherche UX de jeux.
- Analyser et synthétiser les sondages des joueur·euse·s et/ou les commentaires verbaux ainsi que d'autres données qualitatives issues des tests de jeu.
- Collaborer avec d'autres membres des équipes de recherche et perspectives, de science des données, de communauté et d'assurance qualité (QA) afin d'obtenir une compréhension complète du comportement des joueur·euse·s.
- Rédiger des rapports de recherche destinés à une variété de partenaires.
- Soutenir la maintenance des répertoires de recherche et des tableaux de bord.
- Bâtir et développer des relations avec les studios de développement et les partenaires d'édition.
- Se familiariser en profondeur avec les mécaniques et les fonctionnalités des titres de jeux en cours de développement.
- Réaliser des analyses concurrentielles et des analyses détaillées de conception.
Ce qui fera de vous un bon candidat
- Expérience avérée dans la réalisation de recherches sur l'expérience utilisateur (UX) et d'études d'utilisabilité.
- Compréhension des méthodes de recherche mixtes, des cadres de référence et des processus.
- Excellentes habiletés de communication tant à l'oral qu'à l'écrit.
- Expérience de l'utilisation de Microsoft Excel/PowerPoint/Word ou de Google Sheets/Slides/Docs.
- Capacité à résumer, analyser et communiquer d'importantes quantités de commentaires écrits et de données qualitatives, et à en dégager des perspectives et des recommandations.
- Capacité à mener de front plusieurs projets et/ou objectifs simultanément.
- Passion pour les jeux vidéo et le domaine du jeu.
- Baccalauréat ou expérience équivalente en sciences cognitives, en psychologie expérimentale/cognitive ou dans un domaine connexe.
- Plus de 2 ans d'expérience en recherche UX ou dans un autre domaine des sciences sociales.
- Expérience avec les logiciels de sondage (ex. : Qualtrics, Alchemer) et les outils d'analyse qualitative.
- Maîtrise du matériel PC et des consoles de jeu de génération actuelle.
- Expérience en matière d'accessibilité, d'inclusion et/ou de représentativité dans les jeux.
- Forte intelligence émotionnelle et capacité démontrée à collaborer avec des équipes diversifiées tout au long du cycle de vie du produit.
- Volonté d'apprendre et de faire le lien entre les différentes disciplines et méthodologies.
- Des déplacements, tant nationaux qu'internationaux, peuvent être requis.
Sous réserve de ces mêmes considérations, la rémunération globale pour ce poste peut également comprendre d’autres éléments, notamment une prime et/ou des attributions d’actions, ainsi que l’admissibilité à participer à notre régime 401(k) et à notre programme d’achat d’actions pour les employé·e·s.
Les employé·e·s régulier·ère·s à temps plein sont également admissibles à une gamme d’avantages sociaux au sein de l’entreprise, comprenant : une couverture d’assurance médicale, dentaire, de la vue et d’assurance vie de base ; 14 jours fériés payés par année civile ; des vacances payées par année civile (allant de 15 à 25 jours) ou l’admissibilité à participer au programme de congés discrétionnaires de l’entreprise ; jusqu’à 10 jours de maladie payés par année civile ; des congés parentaux et de commisération payés ; des programmes de bien-être pour la santé mentale et d’autres mesures de soutien au bien-être ; un soutien à la planification familiale par l’entremise de Maven ; des avantages pour le transport en commun ; et le remboursement de dépenses liées à la mise en forme.
En tant qu’employeur garantissant l’égalité d’accès à l’emploi, nous nous engageons à faire en sorte que les personnes en situation de handicap qualifié·e·s bénéficient d’aménagements raisonnables nécessaires pour participer au processus de demande d’emploi ou d’entrevue, pour s’acquitter de leurs fonctions essentielles et pour recevoir d’autres avantages et privilèges d’emploi. Veuillez nous contacter si vous avez besoin d’aménagements raisonnables.
Veuillez noter que 2K Games et ses studios n’utilisent jamais d’applications de messagerie instantanée ni de comptes de messagerie personnels pour contacter des candidat·e·s ou mener des entrevues. Tous les courriels envoyés proviennent uniquement de comptes @2K.com.
Who We Are
At 2K, we create some of the most iconic and culture-shaping video games in entertainment, including NBA® 2K, one of the top-selling franchises in the world, and legendary titles like BioShock®, Borderlands®, Mafia, Sid Meier’s Civilization®, and XCOM®, as well as fan favorites WWE® 2K, TopSpin®, and PGA TOUR® 2K. We build unforgettable experiences by pushing the boundaries of creativity, authenticity and innovation across every genre.
Our portfolio is brought to life by some of the most influential game development studios in the world. Visual Concepts, Firaxis Games, Hangar 13, Cat Daddy Games, 31st Union, Cloud Chamber, Gearbox, HB Studios, and 2K SportsLab create world-class experiences across platforms. But what truly powers 2K is our people. We believe the best ideas come from teams that feel empowered, supported, and inspired. As an equal opportunity employer, we are committed to fostering a diverse, inclusive workplace where people are encouraged to come as they are and do their best work.
What We Need
2K is seeking a User Experience Researcher to conduct player-centric research in our Montreal, Canada office. Primary responsibilities include designing and implementing playtests and other UX research efforts, analyzing data, and authoring summaries and reports.
If you have knowledge of or interest in video games and want to help conduct impactful research that informs game development, then this position might be for you!
What You’ll Do
- Conduct video game playtests in a lab or remote setting.
- Create and implement research plans, study designs, briefs, and other tactical components critical to UX games research.
- Analyze and summarize player survey and/or verbal feedback and other qualitative playtest data.
- Collaborate with other members of the Research & Insights, Data Science, Community and QA teams to gain a complete understanding of player behavior.
- Author research reports for a variety of partner audiences.
- Support maintenance of research repositories and dashboards.
- Build and develop relationships with development studios and publishing partners.
- Become deeply familiar with mechanics and features of in-development game titles.
- Conduct competitive analyses and design teardowns.
What Will Make You A Great Fit
- A history of conducting User Experience (UX) and Usability Research.
- An understanding of mixed-research methods, frameworks and processes.
- Outstanding verbal and written communication skills.
- Experience using Microsoft Excel/Powerpoint/Word or Google Sheets/Slides/Docs.
- Ability to summarize, analyze, and communicate large amounts of written feedback and qualitative data, and derive insights and recommendations.
- Ability to work on multiple projects and/or objectives simultaneously.
- Passion for video games and gaming.
- BA/BS or equivalent experience in Cognitive Science, Experimental/Cognitive Psychology, or related field.
- 2+ years of UX or other social science research experience.
- Experience with survey software (e.g. Qualtrics, Alchemer) and qualitative analysis tools.
- Proficiency with PC hardware and current-generation game consoles.
- Experience in accessibility, inclusion, and/or representation in games.
- Strong emotional intelligence with a demonstrated ability to work with diverse teams through the product lifecycle.
- Eagerness to learn and connect the dots between various disciplines and methodologies.
- Travel, both domestic and international, may be needed.
Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program.
Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.
Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.
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