restaurant manager

Overview

Languages

English

Education

• Bachelor's degree

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

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Green job – Help

Green jobs contribute to environmental preservation, conservation, and restoration. Learn more about green jobs . 

The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.

Work setting

• Urban area
• Relocation costs not covered by employer
• Private functions
• Formal dining room
• Hospitality industry

Responsibilities

Tasks

• Analyze budget to boost and maintain the restaurant’s profits
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Advise on wine selection
• Advise on wine selection and serve wine
• Manage events
• Serve food and beverages
• Respond to complaints of guests
• Recommend measures to improve productivity and product quality
• Plan for social events and guest programs
• Perform sales and marketing activities
• Order and maintain inventory of wines and wine glassware
• Maintain stock rotation
• Establish and maintain required environment
• Prepare reports
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Maintain clean and safe work environment
• Prepare reports and audit findings
• Hire, supervise and schedule staff
• Recruit, organize, train and manage staff
• Hire and oversee training and supervision of staff
• Work with the marketing department to understand and communicate marketing messages to the field
• Prepare mixed drinks, wine, draft or bottled beer and non-alcoholic beverages
• Maintain detailed repair, inspection and certification records and reports
• Train staff in procedures and in use of current software
• Resolve complaints and claims
• Oversee production
• Investigate complaints and claims
• Conduct quality audits

Supervision

• 5-10 people
• Food and beverage servers

Credentials

Certificates, licences, memberships, and courses 

• Bartender/Mixology Certification Course
• Smart Serve

Experience and specialization

Type of product

• Wines

Specialization or experience

• Green economy sector

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Standing for extended periods
• Large workload

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits