Legal Bookkeeper
Hays
The Opportunity
As a Senior Collections Specialist, you will manage client collections in a timely and effective manner while maintaining positive client relationships and working collaboratively with the partners, billing and financial management team.
Responsibilities
- Develop and document detailed process and procedures for the collections role.
- Facilitate daily collections operations.
- Manage the full cycle of the collections process, from initiating contact with clients to finalising collections.
- Communicate effectively with clients regarding aged accounts, including preparing and sending collection communications and generating reminder statements promptly.
- Collaborate with partners to research, analyse and resolve collections issues efficiently.
- Meet defined aged accounts receivable targets; recovering receivables over 90 days which will be relied upon for forecasting purposes.
- Provide support to partners regarding their accounts receivable, fostering effective communication and problem solving.
- Liaise with partners, finance team members to facilitate effective communication and prompt resolution of billing or collection issues.
- Conduct account reconciliations to maintain accurate financial records.
- Prepare reports and analysis on the status of collections matters and maintain detailed records utilizing the collections module.
- Provide regular updates to partners and the finance management team.
- Collaborate with the accounts receivable and billing team to resolve account discrepancies and ensure payments are accurately recorded and reconciled.
- Other
- Develop a comprehensive understanding of our accounts receivable function and cross-train as necessary.
- Maintain and update job skills and knowledge by participating in development opportunities within the firm.
- Undertake additional projects as assigned.
Minimum Requirements
- A minimum of two years collections experience, ideally in a professional services environment.
- Bachelors degree or college diploma in accounting or business.
- Previous law firm and Aderant experience is an asset.
- Working knowledge of general accounting principles and guidelines.
- Must be a highly organized, solutions-oriented individual with strong client service and financial management skills.
- Clear and concise written and verbal communication with excellent attention to detail.
- Strong analytical skills to effectively manage accounts and identify billing discrepancies.
- Ability to work independently and take initiative in a team environment.
- Success in managing competing deadlines and priorities while ensuring firm standards are upheld.
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