Legal Bookkeeper

The Opportunity

As a Senior Collections Specialist, you will manage client collections in a timely and effective manner while maintaining positive client relationships and working collaboratively with the partners, billing and financial management team.

Responsibilities

• Develop and document detailed process and procedures for the collections role.
• Facilitate daily collections operations.
• Manage the full cycle of the collections process, from initiating contact with clients to finalising collections.
• Communicate effectively with clients regarding aged accounts, including preparing and sending collection communications and generating reminder statements promptly.
• Collaborate with partners to research, analyse and resolve collections issues efficiently.
• Meet defined aged accounts receivable targets; recovering receivables over 90 days which will be relied upon for forecasting purposes.
• Provide support to partners regarding their accounts receivable, fostering effective communication and problem solving.
• Liaise with partners, finance team members to facilitate effective communication and prompt resolution of billing or collection issues.
• Conduct account reconciliations to maintain accurate financial records.
• Prepare reports and analysis on the status of collections matters and maintain detailed records utilizing the collections module.
• Provide regular updates to partners and the finance management team.
• Collaborate with the accounts receivable and billing team to resolve account discrepancies and ensure payments are accurately recorded and reconciled.
• Other
• Develop a comprehensive understanding of our accounts receivable function and cross-train as necessary.
• Maintain and update job skills and knowledge by participating in development opportunities within the firm.
• Undertake additional projects as assigned.

Minimum Requirements

• A minimum of two years collections experience, ideally in a professional services environment.
• Bachelors degree or college diploma in accounting or business.
• Previous law firm and Aderant experience is an asset.
• Working knowledge of general accounting principles and guidelines.
• Must be a highly organized, solutions-oriented individual with strong client service and financial management skills.
• Clear and concise written and verbal communication with excellent attention to detail.
• Strong analytical skills to effectively manage accounts and identify billing discrepancies.
• Ability to work independently and take initiative in a team environment.
• Success in managing competing deadlines and priorities while ensuring firm standards are upheld.