Strategic Account Director Client Retention
Compass Group Canada
Drive client retention and expansion across strategic partnerships through executive engagement, portfolio management, and commercial strategy. This role requires travel.
As Director, Strategic Alliance Group, you will advise operators, clients, and senior stakeholders across a complex, multi-client portfolio. You will shape account direction, strengthen relationships, and convert insights into measurable outcomes. The role focuses on retention, growth, and partnership health.
Key Responsibilities:- Own retention performance across a defined client portfolio
- Advise C-suite and senior leadership stakeholders strategically
- Lead key account planning and partnership lifecycle strategies
- Identify, assess, and mitigate commercial and relationship risks
- Lead executive business reviews and partnership decisions
- At least 10 years engaging executive client stakeholders
- Strong commercial and financial acumen driving growth
- Experience managing complex portfolios and priorities
- Ability to translate data into actionable strategies
- Experience in strategic account management or consulting
Bring executive relationship leadership, commercial judgment, and retention strategy expertise to strategic client partnerships across the portfolio.
#J-18808-LjbffrVacancy posted 2 hours ago
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