Bakery Operations Manager

We are seeking a dynamic and experienced Bakery Operations Manager to lead and elevate our bakery operations. This is a senior leadership role responsible for overseeing production, team performance, product quality, and overall business operations.

The ideal candidate is a strategic thinker with strong hands-on bakery expertise, capable of driving growth, improving efficiencies, and maintaining the highest standards of quality and customer experience.

Key Responsibilities

Operational Leadership

• Oversee all daily bakery operations, including production, staffing, inventory, and sales performance
  




• Develop and implement operational strategies to improve efficiency, consistency, and profitability
  




• Ensure seamless coordination between kitchen, front-of-house, and management teams
  

Team Management & Development

• Lead, train, and mentor bakery staff, including supervisors and senior bakers
  




• Create staff schedules, manage performance, and foster a high-performance culture
  




• Drive accountability, teamwork, and continuous improvement across all levels
  

Product Quality & Innovation

• Maintain and elevate product quality, presentation, and consistency
  




• Collaborate on menu development, seasonal offerings, and new product launches
  




• Ensure recipes, production processes, and standards are strictly followed
  

Financial & Inventory Control

• Manage food costs, labour costs, and overall operational budgets
  




• Monitor inventory levels, reduce waste, and optimize purchasing processes
  




• Analyze sales and production data to improve margins and efficiency
  

Compliance & Standards

• Ensure full compliance with food safety, sanitation, and health regulations
  




• Maintain a clean, safe, and organized work environment
  




• Implement and enforce standard operating procedures (SOPs)
  

Client & Customer Experience

• Uphold a high standard of customer satisfaction and brand reputation
  




• Handle escalated customer concerns professionally
  




• Support business growth through strong operational execution
  

Requirements

Qualifications & Requirements

• 5+ years of experience in bakery or food production operations
  




• 2–3+ years in a leadership or management role
  




• Strong knowledge of artisan and/or commercial baking processes
  




• Proven experience managing teams in a high-volume environment
  




• Solid understanding of cost control, inventory management, and operations
  




• Excellent leadership, communication, and decision-making skills
  




• Ability to thrive in a fast-paced, growth-oriented environment
  

Preferred Qualifications

• Experience scaling bakery or café operations
  




• Background in menu development and product innovation
  




• Familiarity with POS systems and operational reporting
  




• Food safety certification
  

What We’re Looking For

• A hands-on leader who leads by example
  




• Strong business acumen with an operational mindset
  




• Passion for quality, consistency, and customer experience
  




• A problem-solver who can drive results and continuous improvement