Sap Service Delivery Manager Canada
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Lead SAP service delivery for Syntax in Canada, coordinating RUN operations, GROW initiatives, client priorities, and service quality.The Service Delivery Manager serves as the primary contact for a portfolio of AMS SAP clients. This role coordinates consultants, governance, issue resolution, reporting, budgets, and contractual commitments. It supports stable operations while delivering Change Requests and client roadmaps.Key Responsibilities:
Coordinate SAP services across RUN operations and GROW initiativesTriage tickets and assign consultants to meet client timelinesLead governance meetings and review service performanceManage Change Requests through UAT delivery datesTrack budgets, invoices, timesheets, and contract validityRequirements:
Bachelor’s degree required;
Information Technology preferredAt least seven years of relevant ERP experienceThree years of team management experienceUnderstanding of core SAP modules and integrationsExcellent communication, presentation, and time management skillsBring SAP delivery leadership, client governance, and operational coordination to Syntax’s AMS service portfolio across Canada.
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Coordinate SAP services across RUN operations and GROW initiativesTriage tickets and assign consultants to meet client timelinesLead governance meetings and review service performanceManage Change Requests through UAT delivery datesTrack budgets, invoices, timesheets, and contract validityRequirements:
Bachelor’s degree required;
Information Technology preferredAt least seven years of relevant ERP experienceThree years of team management experienceUnderstanding of core SAP modules and integrationsExcellent communication, presentation, and time management skillsBring SAP delivery leadership, client governance, and operational coordination to Syntax’s AMS service portfolio across Canada.
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Vacancy posted 1 hour ago
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