Tasting Room Manager

Job Responsibility:

Tasting Room Manager

Job Summary We are seeking a passionate and experienced Tasting Room Manager to lead our tasting room operations. The ideal candidate will have a strong background in the food and hospitality industry, with a focus on delivering exceptional customer service. This role involves overseeing daily operations, managing staff, and ensuring that guests have an enjoyable and memorable experience while tasting our products.

Responsibilities

• Oversee the daily operations of the tasting room, ensuring a welcoming and engaging atmosphere for all guests.
• Train, supervise, and motivate tasting room staff to provide excellent customer service and maintain high standards of food safety and hygiene.
• Develop and implement tasting room programs that enhance guest experiences, including beer or product tastings, educational events, and tours.
• Manage inventory levels of food and beverage offerings, ensuring compliance with food handling regulations and safety standards.
• Collaborate with the marketing team to promote events and special offerings through various channels.
• Handle customer inquiries and feedback promptly to ensure satisfaction and foster repeat business.
• Maintain cleanliness and organization within the tasting room area, adhering to all health regulations.
• Provide weekly reporting to the management

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Experience

• Minimum 5 year experience in the hospitality sector, preferably in a management role within a restaurant or tasting room environment.
• Strong knowledge of food safety practices and regulations related to food handling and preparation.
• Excellent customer service skills with a friendly demeanor; ability to engage with guests effectively.
• Bartending experience is a plus, along with familiarity in wine or beverage service.
• Ability to work collaboratively within a team while also being self-motivated to achieve operational goals.
• Strong organizational skills with attention to detail in managing multiple tasks simultaneously.

Join us as we create unforgettable experiences for our guests in our tasting room!

Job Types: Full-time, Part-time

Pay: $20.00-$24.00 per hour

Expected hours: 25 - 35 per week

Benefits:

• Company events
• Discounted or free food
• Flexible schedule
• On-site parking
• Paid time off
• Store discount

Flexible language requirement:

• French not required

Shift:

• Afternoon shift
• Day shift
• Evening shift

Work days:

• Every Weekend
• Monday to Friday

Work Location: In person