Senior Programmatic Client Success Manager

Lead programmatic client success for Zeta Global remotely from Toronto, using campaign optimization and reporting expertise to support strategic partnerships.As Senior Client Success Manager, you will manage strategic client and agency partnerships within Zeta’s programmatic advertising business. You will launch cross-channel campaigns, analyze performance, and collaborate with internal teams. The role focuses on helping clients meet campaign goals while supporting account growth.Key Responsibilities:
Launch cross-channel programmatic advertising campaigns with clients and internal teamsLead weekly status meetings covering reporting, optimizations, and insightsPrepare high-impact reporting presentations with the analytics teamRecommend strategic upsell opportunities aligned with customer business needsMaintain exemplary customer satisfaction across every interactionRequirements:
Three-plus years in programmatic advertising, account management, or client successHands-on activation, optimization, and reporting experience within leading DSPsStrong analytical skills and comfort using Excel and PowerPointClear written and verbal communication for complex ideasAbility to work autonomously and travel as neededBring programmatic advertising, client relationship, campaign reporting, and analytical skills to Zeta Global’s Toronto-based remote team.
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